Subject: Product Outage/Anomaly: Update #2, This is a multi-part message in MIME format. --------------45E8C8508DA94C355F78DA98 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit **Update #2: NSOF has implemented a work around to correct the data latency issues with MetOp-A/B. A faulty circuit is believed to be the root cause. ESPC continues to investigate the circuit.***Update #1: NSOF continues to experience MetOp-A/B data latency issues. Data latency is currently up to ~11 hours. A faulty circuit is believed to be the root cause. ESPC continues to investigate the circuit and work on an alternative path to reroute the MetOp-A/B data.** Correction: *"Date/Time of Initial Impact" field changed. 0000 UTC changed to 0000Z. * Topic*: MetOp-A/B Data Ingest Latency Issues *Date/Time Issued*: April 20, 2018 1736Z *Product(s) or Data Impacted*: GOME, IASI, ASCAT, GRAS *Date/Time of Initial Impact*: April 17, 2018 0000Z *Date/Time of Expected End*: TBD *Length of Event*: TBD *Details/Specifics of Change*: MetOp-A/B data is experiencing latency issues (currently at ~8 hours) within NSOF processing. The cause of this problem is believed to be an issue with a EUMETSAT router located in Darmstadt, Germany. ESPC is coordinating with EUMETSAT to investigate and correct the issue. *Contact Information for Further Information*: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. 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