Subject: SARSAT Outage/Anomaly Update #3 - Final Update: Guam 1 & This is a multi-part message in MIME format. --Boundary_(ID_0mjUNkowMmHcM/LsFywmgQ) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #3 - Final Update:* Guam 1 and 2 returned to normal operations as of 1/20-2210Z. Both LUTs have processed six satellite passes without issue. All missing data has been recovered. * * *Update #2:* The ticket has been referred to the back bone group to investigate the trunks. The LUT Vendor informs they have two way traffic, however, LUT data is being received intermittently and they will continued to be troubleshooted until the circuit is fully restored. * Update #1:* There is a new Guam circuit that is still in provisioning that will move the circuit to a new path. The Verizon repair team believes that the move will resolve the ongoing issue with the circuit. They also report there was extensive circuit testing done over the last week to test the T1 to the site and this may have caused the bouncing. Counters have been cleared on both sides and is being monitored for errors. Since the USMCC has reported the circuit now down hard, the ticket is back with the repair team for further investigation.* * * Topic: *SARSAT Guam 1 & 2 Low Earth Orbit (LEO) Ground Station Offline* Date/Time Issued: *January 21, 2017 0607Z* Product(s) or Data Impacted: * SARSAT alert data* Date/Time of Initial Impact: * January 18, 2017 2128Z* Date/Time of Expected End: *January 20, 2017 2210Z* Length of Outage:* 2 days, 42 minutes* Details/Specifics of Change: * Guam 1 & 2 LEO Ground Station in Andersen Air Force Base, Guam is experiencing intermittent communication outages. Verizon has been contacted, and a trouble ticket has been opened.* Impact:* Significant-Western Pacifica US AOR Distress detection/reporting timeliness affected.* Contact Information for Further Information:* USMCC Operations usmcc@noaa.gov at 301-817-4576* Web Site(s) for applicable information:* N/A* * --Boundary_(ID_0mjUNkowMmHcM/LsFywmgQ) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT


Update #3 - Final Update:  Guam 1 and 2 returned to normal operations as of 1/20-2210Z.  Both LUTs have processed six satellite passes without issue.  All missing data has been recovered.


Update #2: The ticket has been referred to the back bone group to investigate the trunks.  The LUT Vendor informs they have two way traffic, however, LUT data is being received intermittently and they will continued to be troubleshooted until the circuit is fully restored.


Update #1:
  There is a new Guam circuit that is still in provisioning that will move the circuit to a new path.  The Verizon repair team believes that the move will resolve the ongoing issue with the circuit.  They also report there was extensive circuit testing done over the last week to test the T1 to the site and this may have caused the bouncing.  Counters have been cleared on both sides and is being monitored for errors.  Since the USMCC has reported the circuit now down hard, the ticket is back with the repair team for further investigation.



Topic: 
SARSAT Guam 1 & 2 Low Earth Orbit (LEO) Ground Station Offline


Date/Time Issued: 
January 21, 2017 0607Z


Product(s) or Data Impacted: 
SARSAT alert data


Date/Time of Initial Impact: 
January 18, 2017 2128Z


Date/Time of Expected End: 
January 20, 2017 2210Z


Length of Outage:
  2 days, 42 minutes


Details/Specifics of Change: 
Guam 1 & 2 LEO Ground Station in Andersen Air Force Base, Guam is experiencing intermittent communication outages. Verizon has been contacted, and a trouble ticket has been opened.


Impact:
Significant-Western  Pacifica US AOR Distress detection/reporting timeliness affected.


Contact Information for Further Information:
USMCC Operations usmcc@noaa.gov at
301-817-4576


Web Site(s) for applicable information:
N/A

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