Subject: Product Outage/Anomaly: Update #2: Product Distribution This is a multi-part message in MIME format. --Boundary_(ID_Zexpr/D5r1yYG2CpbkE/ew) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT *Update #2: *The PDA environment has returned to nominal status without evidence of data loss. The source of the intermittent connectivity issues was traced to an inefficient external user script. The PDA team is working with the user to develop a more efficient subscription configuration and is continuing to monitor the environment closely * Update #1: *The PDA environment continues to experience intermittent connectivity issues. Technicians are continuing to investigate. Users experiencing hung sessions should terminate those connections and re-establish connectivity. There is no evidence of data loss at this time.**** *Topic:* PDA Problem *Date/Time Issued**:*January 23, 2018 2100Z *Product(s) or Data Impacted*: All ESPC products from the Product Distribution and Access (PDA) system. *Date/Time of Initial Impact*:January 23, 2018 1006Z *Date/Time of Expected End**: *TBD *Length of Event: *TBD *Details/Specifics of Change:*The ESPC PDA server is experiencing hung sessions. Technicians are investigating. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_Zexpr/D5r1yYG2CpbkE/ew) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT
Update #2: The PDA environment has returned to nominal status without evidence of data loss. The source of the intermittent connectivity issues was traced to an inefficient external user script. The PDA team is working with the user to develop a more efficient subscription configuration and is continuing to monitor the environment closely

Update #1:
The PDA environment continues to experience intermittent connectivity issues. Technicians are continuing to investigate. Users experiencing hung sessions should terminate those connections and re-establish connectivity. There is no evidence of data loss at this time.

Topic: PDA Problem

Date/Time Issued: January 23, 2018 2100Z

Product(s) or Data Impacted: All ESPC products from the Product Distribution and Access (PDA) system.

Date/Time of Initial Impact: January 23, 2018 1006Z

Date/Time of Expected End: TBD

Length of Event: TBD

Details/Specifics of Change: The ESPC PDA server is experiencing hung sessions. Technicians are investigating.

Contact Information for Further Information: href="mailto:ESPCOperations@noaa.gov" target="_blank">ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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