Subject: Product Outage/Anomaly: (Correction: Update #1) MODIS and This is a multi-part message in MIME format. --Boundary_(ID_Yu5F2Mnmn8TLPvrO1ZolTQ) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Correction: *Added "Update #1" to the Subject field to avoid confusion. * Update #1: *The MODIS gateway server used to receive data from NASA hung at approximately 0136Z on February 23rd. System administrators restored the system at 1127Z and normal data flow resumed. Total downtime was 10 hours. NASA has shipped all back-logged data and the system completed back-processing (as a secondary task to normal forward processing) at 1900Z. No data loss is expected. * Topic*: MODIS and AIRS Data Outage *Date/Time Issued*: February 23, 2017 1930Z *Product(s) or Data Impacted:* MODIS and AIRS Data *Date/Time of Initial Impact:* February 23, 2017 0137Z ** *Date/Time of Expected End:* TBD *Length of Event:* TBD *Details/Specifics of Change: * It is unable to access the gateway server to get data. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880** *Web Site(s) for applicable information:* N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it.If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880 . Please note: it maytake up to two business days to process your unsubscribe request. --Boundary_(ID_Yu5F2Mnmn8TLPvrO1ZolTQ) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT Correction: Added "Update #1" to the Subject field to avoid confusion.

Update #1: The MODIS gateway server used to receive data from NASA hung at approximately 0136Z on February 23rd.  System administrators restored the system at 1127Z and normal data flow resumed.  Total downtime was 10 hours.

NASA has shipped all back-logged data and the system completed back-processing (as a secondary task to normal forward processing) at 1900Z.  No data loss is expected.

Topic: MODIS and AIRS Data Outage                   

Date/Time Issued: February 23, 2017  1930Z             

Product(s) or Data Impacted: MODIS and AIRS Data            

Date/Time of Initial Impact:  February 23, 2017  0137Z   

Date/Time of Expected End:  TBD

Length of Event:  TBD         

Details/Specifics of Change:  It is unable to access the gateway server to get data.

Contact Information for Further Information:  ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information:  N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


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