Subject: Product Outage/Anomaly: (Update #1) Product Distribution This is a multi-part message in MIME format. --Boundary_(ID_sz8ZZU+2Rj3k1IpHQ1hMxg) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update: *Services were restarted at 1640Z. Authentication errors stopped at that time. The current JPSS orbit is distributing without errors. * Topic: *Product Distribution and Access (PDA) PUSH Problem* Date/Time Issued: *March 11, 2017 1845Z *Product(s) or Data Impacted: *All PDA Push Consumers* Date/Time of Initial Impact:* March 11, 2017 1100Z *Date/Time of Expected End:* March 11 2017 1640Z * Length of Outage:* 5 Hours 40 Minutes *Details/Specifics of Change: ***Some time around or before 1100Z this morning, the PDA began getting certificate errors for all pushes. It is likely that all push users were impacted. As of now, some pushes are working again, but those users with commercial (Non-DOD) certificates are still failing. Technicians are investigating and authorities at the organization that manages certificates have been notified. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 *Web Site(s) for applicable information: *N/A* *This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_sz8ZZU+2Rj3k1IpHQ1hMxg) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT
Update: Services were restarted at 1640Z. Authentication errors stopped at that time. The current JPSS orbit is distributing without errors.

Topic:
Product Distribution and Access (PDA) PUSH Problem

Date/Time Issued:
March 11, 2017 1845Z


Product(s) or Data Impacted:
All PDA Push Consumers

Date/Time of Initial Impact:
March 11, 2017 1100Z

Date/Time of Expected End: March 11 2017 1640Z

Length of Outage:
5 Hours 40 Minutes

Details/Specifics of Change: 
Some time around or before 1100Z this morning, the PDA began getting certificate errors for all pushes. It is likely that all push users were impacted. As of now, some pushes are working again, but those users with commercial (Non-DOD) certificates are still failing. Technicians are investigating and authorities at the organization that manages certificates have been notified.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you    wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.



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