Subject: Administrative: Update #4 Planned Maintenance Impacting PDA This is a multi-part message in MIME format. --Boundary_(ID_wT1jzxlgjly7KVQ5KjPRxw) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT *Update #4**- * Maintenance is now complete. External user connection errors have stopped for all but two users. Technicians are contacting those users separately; these remaining errors are likely users exceeding their max connections due to data catchup. Data flow to all users is now nominal. * Correction* in subject line: Update #3 *Update #3 -* External user connections to the PDA DMZ servers are intermittently failing. Users should be able to access PDA upon subsequent retries. Technicians are investigating.* Update #2* - Maintenance is nearly complete. During verification, we determined that PDA lost connection with IDPS and failed to receive data for observations times between 1700-1820Z. This data is being rerun. Some products may not be delivered to users because they will not meet their timeliness requirement. *Update #1 -* Maintenance is ongoing. There was a small problem between 1319Z and 1432Z that affected ingest of SNPP data. SNPP and NDE 2.0 products during that time may be lost or expired to users. * Topic:*** Planned maintenance impacting Product Distribution and Access (PDA) System *Date/Time Issued: *April 4, 2017 2330Z *Product(s) or Data Impacted:* No products should be impacted. *Date/Time of Initial Impact:***April 4, 2017 1100Z *Date/Time of Expected End:***April 4, 2017 2000Z *Length of Outage:* None expected *Details/Specifics of Change:***The PDA system will be undergoing a new release deployment on April 4. Procedures are to deploy to the system piecemeal, such that the system will continue to receive and distribute products. Users may see slower system response, but should not be missing any products or repeated connection failures. If problems are noted, please contact ESCPoperations@noaa.gov. * Contact Information:* For information on the status of this work, please contact ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 You have been sent this and other notifications because you have opted in to receive it. If you wish to unsubscribe please contact the ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_wT1jzxlgjly7KVQ5KjPRxw) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT

Update #4 - complete. but two users. separately; these remaining errors are likely users exceeding their max connections due to data catchup. nominal.
Correction in subject line: Update #3

Update #3 - External user connections to the PDA DMZ servers are intermittently failing. access PDA upon subsequent retries. investigating.

Update #2 - Maintenance is nearly complete. verification, we determined that PDA lost connection with IDPS and failed to receive data for observations times between 1700-1820Z. This data is being rerun. users because they will not meet their timeliness requirement.

Update #1 - Maintenance is ongoing. small problem between 1319Z and 1432Z that affected ingest of SNPP data. lost or expired to users.

Topic: maintenance impacting Product Distribution and Access (PDA) System

Date/Time Issued: April 4, 2017 2330Z

Product(s) or Data Impacted: products should be impacted.

Date/Time of Initial Impact: 4, 2017 1100Z

Date/Time of Expected End: 4, 2017 2000Z

Length of Outage: expected

Details/Specifics of Change: The PDA system will be undergoing a new release deployment on April 4. Procedures are to deploy to the system piecemeal, such that the system will continue to receive and distribute products. Users may see slower system response, but should not be missing any products or repeated connection failures. problems are noted, please contact ESCPoperations@noaa.gov.

Contact Information: information on the status of this work, please contact ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

You have been sent this and other notifications because you have opted in to receive it. wish to unsubscribe please contact the ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. note: it may take up to two business days to process your unsubscribe request.

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