Subject: Product Outage/Anomaly: Update #1 - Terra MODIS data This is a multi-part message in MIME format. --Boundary_(ID_c3No1juDynDR7AHo3rX4Kw) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #1: *EDOS Terra data processing has been restored as of April 24, 2017 2130Z. The problem was related to a Terra spacecraft anomaly impacting the MODIS instrument data. * Topic: *Terra MODIS data outage *Date/Time Issued: *April 25 2017 1445Z *Product(s) or Data Impacted:* Terra MODIS data *Date/Time of Initial Impact: * April 24, 2017 0405Z* ** **Date/Time of Expected End:* April 24, 2017 2130Z * * *Length of Outage:* approximately 17.5 hours *Details/Specifics of Change: *MODIS instrument data from the Terra satellite has been failing to processes since 0405Z. NASA is aware of the problem and is investigating. All affected data will be reprocessed and distributed once the error is rectified. MODIS data from the Aqua satellite is unaffected. Data generation and delivery continues without impact. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 *Web Site(s) for applicable information:* N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_c3No1juDynDR7AHo3rX4Kw) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT Update #1: EDOS Terra data processing has been restored as of April 24, 2017 2130Z. The problem was related to a Terra spacecraft anomaly impacting the MODIS instrument data.

Topic:
Terra MODIS data outage

Date/Time Issued: April 25 2017  1445Z

Product(s) or Data Impacted: Terra MODIS data

Date/Time of Initial Impact:  April 24, 2017  0405Z

Date/Time of Expected End: April 24, 2017  2130Z

Length of Outage: approximately 17.5 hours

Details/Specifics of Change: MODIS instrument data from the Terra satellite has been failing to processes since 0405Z. NASA is aware of the problem and is investigating.  All affected data will be reprocessed and distributed once the error is rectified.

MODIS data from the Aqua satellite is unaffected.  Data generation and delivery continues without impact.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


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