Subject: Product Outage/Anomaly: Update #1 - Jason-2 is in Safe This is a multi-part message in MIME format. --Boundary_(ID_1PUElqTSQQP3hU4QlZBVag) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT *Update #1: * **The Jason-2 spacecraft entered safe hold mode on yesterday (Wednesday, May 17th) at 22:26:57 UTC, immediately interrupting its measurements in cycle 327.****The satellite is currently in a safe and stable Sun-pointing configuration. **T**elemetry received last night showed that Gyrometer 2 was blocked, causing the reconfiguration to SHM. **CNES has begun detailed investigations starting today, but the Jason-2 s/c will remain in safe mode over the weekend, since the **s/c is safe and Jason-3 is the primary s/c for near real time product generation. Operational teams are working closely to support current and future operations, and we will keep you informed as soon as possible of our progress. *Topic: * No data was received from Jason-2 on Pass 41736, Jason-2 Satellite is in Safe Hold Mode.* **Date Issued:* May 18, 2017 1450Z *Product(s) or Data Impacted:* Jason-2 OGDRs distributed via DDS and Class users. *Date/Time of Initial Impact:* May 17, 2017 2208Z *Date/Time of Expected End:* TBD * Length of Event:* TBD *Details/Specifics of Change: *During Rev 41736, We observed no telemetry for Jason-2 using Usingen 1 Earth Terminal. We initially switched to Usingen 2 Earth Terminal to eliminate the possibility of a fault at the Usingen 1. Next, we attempted Low Rate at Usingen 2 and received no telemetry. After switching back to Usingen 1 and going to Low Rate, we received telemetry, but with less tahn 2 minutes before Loss-of-Signal. We have begun recovery steps from Safe Hold Mode, and are coordinating with CNES. * Contact Information for Further Information:* David Donahue Satellite Services Division NOAA/NESDIS/OSPO/SPSD/SPB (301) 683-3236 David.R.Donahue@noaa.gov *Web Site(s) for applicable information:*N/A ** **This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_1PUElqTSQQP3hU4QlZBVag) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT Jason-2 NOTIFICATION Update #1:
The Jason-2 spacecraft entered safe hold mode on yesterday (Wednesday, May 17th) at 22:26:57 UTC, immediately interrupting its measurements in cycle 327. currently in a safe and stable Sun-pointing configuration. Telemetry received last night showed that Gyrometer 2 was blocked, causing the reconfiguration to SHM. CNES has begun detailed investigations starting today, but the Jason-2 s/c will remain in safe mode over the weekend, since the s/c is safe and Jason-3 is the primary s/c for near real time product generation. Operational teams are working closely to support current and future operations, and we will keep you informed as soon as possible of our progress.

Topic: Jason-2 Satellite is in Safe Hold Mode.

Date Issued: May 18, 2017 1450Z

Product(s) or Data Impacted: Jason-2 OGDRs distributed via DDS and Class users.

Date/Time of Initial Impact: May 17, 2017 2208Z

Date/Time of Expected End: TBD

Length of Event: TBD

Details/Specifics of Change: no telemetry for Jason-2 using Usingen 1 Earth Terminal. We initially switched to Usingen 2 Earth Terminal to eliminate the possibility of a fault at the Usingen 1. Rate at Usingen 2 and received no telemetry. After switching back to Usingen 1 and going to Low Rate, we received telemetry, but with less tahn 2 minutes before Loss-of-Signal.

We have begun recovery steps from Safe Hold Mode, and are coordinating with CNES.

Contact Information for Further Information:

David Donahue
Satellite Services Division
NOAA/NESDIS/OSPO/SPSD/SPB
(301) 683-3236
David.R.Donahue@noaa.gov

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


--Boundary_(ID_1PUElqTSQQP3hU4QlZBVag)--