Subject: SARSAT Outage/Anomaly: Update #4 - Final Update: Hawaii 1 This is a multi-part message in MIME format. --Boundary_(ID_QqKC4rs6+Lo0EB+AB1tHOw) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #4 - Final Update:* LUT vendor replaced the faulty Ethernet hub and cable, and the LUT has returned to Normal Operations. *Update #3:* Vendor maintenance stated that the replacement ethernet hub and cables have arrived in Hawaii, and they will be installed once the parts clear customs. *Update #2:* The LUT vendor advised that the Ethernet cable installed was used and needs to be replaced with a new Ethernet cable on the Hawaii 1 LP server. The LUT vendor informed the cable will be shipped to the site and installed, which may take a few days. Hawaii 1 has taken 7 consecutive passes, however has the potential of missing passes until the new cable is installed. The vendor will provide an updates, as they occur. ** *Topic:* SARSAT Hawaii 1 Low Earth Orbit (LEO) Ground Station Offline * * *Date/Time Issued: * June 08, 2017 2051Z * * *Product(s) or Data Impacted:* SARSAT alert data * * *Date/Time of Initial Impact:* June 2, 2017 0305Z * * *Date/Time of Expected End: * June 8, 2017 2008Z * * *Length of Outage: * 5 Days, 17 Hours, and 3 minutes * * *Details/Specifics of Change: *The LUT vendor was conducting maintenance on Hawaii 1 and Hawaii 2 when the hub failed. Hawaii 1 has not been able to send or receive data since the failure occurred. Hawaii 2 is operating normally. * * *Impact: *Minor - Distress alert detection/reporting timeliness affected. * * *Contact Information for Further Information: *USMCC Operations usmcc@noaa.gov at 301-817-4576 * * *Web Site(s) for applicable information:* N/A --Boundary_(ID_QqKC4rs6+Lo0EB+AB1tHOw) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update #4 - Final Update: LUT vendor replaced the faulty Ethernet hub and cable, and the LUT has returned to Normal Operations.

Update #3: Vendor maintenance stated that the replacement ethernet hub and cables have arrived in Hawaii, and they will be installed once the parts clear customs.

Update #2:  The LUT vendor advised that the Ethernet cable installed was used and needs to be replaced with a new Ethernet cable on the Hawaii 1 LP server.  The LUT vendor informed the cable will be shipped to the site and installed, which may take a few days.  Hawaii 1 has taken 7 consecutive passes, however has the potential of missing passes until the new cable is installed.  The vendor will provide an updates, as they occur.

 

Topic:  SARSAT Hawaii 1 Low Earth Orbit (LEO) Ground Station Offline


Date/Time Issued:  June 08, 2017 2051Z


Product(s) or Data Impacted:  SARSAT alert data


Date/Time of Initial Impact:  June 2, 2017 0305Z


Date/Time of Expected End:  June 8, 2017 2008Z


Length of Outage:  5 Days, 17 Hours, and 3 minutes


Details/Specifics of Change:  The LUT vendor was conducting maintenance on Hawaii 1 and Hawaii 2 when the hub failed.  Hawaii 1 has not been able to send or receive data since the failure occurred.  Hawaii 2 is operating normally.


Impact:  Minor - Distress alert detection/reporting timeliness affected.


Contact Information for Further Information: USMCC Operations usmcc@noaa.gov at 
301-817-4576


Web Site(s) for applicable information: N/A



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