Subject: Product Outage/Anomaly: Update #1 PDA Connectivity Issues: This is a multi-part message in MIME format. --Boundary_(ID_8BXaKmI19+T5TA9idKMEhg) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #1: *The issue has been resolved. Shutdown the web services on espdsoam-dmz-0 VM. Not sure what is causing the problem, but eliminating traffic to the offending VM has allowed the system to behave nominally. Right now the system is behaving normally.* Topic: *PDA Connectivity Issues *Date/Time Issued: *July 2, 2017 1230Z *Product(s) or Data Impacted: *All ESPC products from the Product Distribution and Access (PDA) system *Date/Time of Initial Impact: *July 2, 2017 0220Z *Date/Time of Expected End: *July 2, 2017 1030Z *Length of Event: *8 hours *Details/Specifics of Change: *Several FTPS pull users are reporting that they are unable to connect to PDA. Technicians are investigating. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 . *Web Site(s) for applicable information:* N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it.If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880 . Please note: it maytake up to two business days to process your unsubscribe request. --Boundary_(ID_8BXaKmI19+T5TA9idKMEhg) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT Update #1: The issue has been resolved. Shutdown the web services on espdsoam-dmz-0 VM.  Not sure what is causing the problem, but eliminating traffic to the offending VM has allowed the system to behave nominally. Right now the system is behaving normally.

Topic:  PDA Connectivity Issues

Date/Time Issued: July 2, 2017 1230Z

 Product(s) or Data Impacted: All ESPC products from the Product Distribution and Access (PDA) system

Date/Time of Initial Impact: July 2, 2017 0220Z

Date/Time of Expected End: July 2, 2017 1030Z

Length of Event:  8 hours

 Details/Specifics of Change:  Several FTPS pull users are reporting that they are unable to connect to PDA.  Technicians are investigating. 

 Contact Information for Further  Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.    

 Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


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