Subject: Product Outage/Anomaly: (Update #1) NPP Product This is a multi-part message in MIME format. --Boundary_(ID_OwcsIXzxkhTS5Jv2Z3QNkw) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #1: *Data was recovered and processed on IDP by 2230z. There was an initial issue with trying to recover data from the ground that required engineering investigation and troubleshooting that has now been resolved. * * *Topic:*Missing SMD Data *Date/Time Issued: *October 04, 2017 2345Z *Product(s) or Data Impacted: *All NPP Products *Date/Time of Initial Impact: *October 04, 2017 1507Z *Date/Time of Expected End: *October 04, 2017 2230Z *Length of Outage: *7.5Hours *Details/Specifics of Change: *IDPC, currently he primary IDP System located at the COOP did not receive nor forward SMD data to Users. The data is on the Ground and is in the process of being recovered. *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_OwcsIXzxkhTS5Jv2Z3QNkw) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update #1: Data was recovered and processed on IDP by 2230z. There was an initial issue with trying to recover data from the ground that required engineering investigation and troubleshooting that has now been resolved.

Topic:Missing SMD Data

Date/Time Issued: October 04, 2017 2345Z

Product(s) or Data Impacted: All NPP Products

Date/Time of Initial Impact: October 04, 2017 1507Z

Date/Time of Expected End: October 04, 2017 2230Z

Length of Outage: 7.5 Hours

Details/Specifics of Change: IDPC, currently he primary IDP System located at the COOP did not receive nor forward SMD data to Users. The data is on the Ground and is in the process of being recovered.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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