Subject: SARSAT Outage/Anomaly: Update #1: FL MEO Ground Station This is a multi-part message in MIME format. --Boundary_(ID_fgQSJ+Sv3ck3ZrYaD2t5TA) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #1: *The outage was due to a firewall failure. The onsite technician executed a hard reboot of the firewalls which seems to have resolved the issue. We are now connected to the FL MEO equipment* Topic:* SARSAT Florida Medium Earth Orbit (MEO) Ground Station Offline. *Date/Time Issued:* October 14, 2017 2029Z *Product(s) or Data Impacted:* SARSAT alert data *Date/Time of Initial Impact:* October 13, 2017 2125Z *Date/Time of Expected End:* October 14, 2017 1930Z *Length of Outage:* 22 Hours *Details/Specifics of Change:* Florida MEO ground station has not sent data since October 13, 2017 2125Z. A trouble ticket has been opened with the maintenance vendor. *Impact:* Medium - Atlantic and Caribbean Search and Rescue region distress alert detection/reporting affected. *Contact Information for Further Information: *USMCC Operations usmcc@noaa.gov at 301-817-4576 *Web Site(s) for applicable information:* N/A This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_fgQSJ+Sv3ck3ZrYaD2t5TA) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT Update #1:  The outage was due to a firewall failure.  The onsite technician executed a hard reboot of the firewalls which seems to have resolved the issue.  We are now connected to the FL MEO equipment

Topic:
SARSAT Florida Medium Earth Orbit (MEO) Ground Station Offline.

Date/Time Issued: October 14, 2017 2029Z

Product(s) or Data Impacted: SARSAT alert data

Date/Time of Initial Impact: October 13, 2017 2125Z

Date/Time of Expected End: October 14, 2017 1930Z

Length of Outage: 22 Hours

Details/Specifics of Change: Florida MEO ground station has not sent data since October 13, 2017 2125Z. A trouble ticket has been opened with the maintenance vendor.

Impact: Medium - Atlantic and Caribbean Search and Rescue region distress alert detection/reporting affected.

Contact Information for Further Information: USMCC Operations usmcc@noaa.gov at 301-817-4576

Web Site(s) for applicable information: N/A

This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it.
If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


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