Subject: Product Outage/Anomaly: Update #2: NDE Product Outage - Issued This is a multi-part message in MIME format. --Boundary_(ID_jNUDEg9lExLKzNffz24hHg) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #2:* NDE Product Outage issue has been resolved. NDE is working off the backlog and producing products as of 1350Z. The following two products might have caused the NDE issue. They will be kept off of NDE until further investigation, fix and testing is done. VIIRS_NCC_EDR_10M VIIRS_NCC_EDR_GEO_10M* Update #1: *NDE Product Outage is ongoing. Engineers are still investigating @ November24, 2017 1150Z * Topic: *NDE Product Outage** *Date/Time Issued**: November*24, 2017 1219Z *Product(s) or Data Impacted:*NDE is currently not generating products. All NDE products are affected. *Date/Time of Initial Impact:**November*24, 2017 0400Z ** *Date/Time of Expected End:***Unknown *Length of Event:*Unknown ***Details/Specifics of Change: *At ~0400Z all production servers stopped generating products. Engineers are currently investigating. C*ontact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. ** *Web Site(s) for applicable information:*N/A You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_jNUDEg9lExLKzNffz24hHg) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT
Update #2: NDE Product Outage issue has been resolved. NDE is working off the backlog and producing products as of 1350Z.
The following two products might have caused the NDE issue. They will be kept off of NDE until further investigation, fix and testing is done.
VIIRS_NCC_EDR_10M
VIIRS_NCC_EDR_GEO_10M

Update #1:
NDE Product Outage is ongoing.  Engineers are still investigating @ November 24, 2017  1150Z
 
Topic: 
NDE Product Outage 

Date/Time Issued:  November 24, 2017  1219Z

Product(s) or Data Impacted:  NDE is currently not generating products.  All NDE products are affected. 

Date/Time of Initial Impact: November 24, 2017  0400Z

Date/Time of Expected End:  Unknown

Length of Event:  Unknown

Details/Specifics of Change: At ~0400Z  all production servers stopped generating products.  Engineers are currently investigating.   

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

Web Site(s) for applicable information: N/A

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.  
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