Subject: Product Outage/Anomaly: UPDATE - Cape Ferguson data outage. This is a multi-part message in MIME format. --------------060006080504020406060505 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Topic: *Cape Ferguson data outage.* UPDATE: *ESPC received an e-mail from Cape Ferguson reporting: A fault with the receiver and subsequent failure of the watchdog system has caused the loss of all passes since the N16 pass at around 1154z. The system has now been restored. ESPC is beginning to receive data from Cape Ferguson. *Date/Time**Issued:*January 05, 2012 2335 UTC* * *Product(s) or Data Impacted: *All HRPT data from Cape Ferguson ** *Date/Time of Initial Impact: *January 05, 2012 1457 UTC* Date/Time of Expected End:*Unknown* * ** *Length of Outage:*Unknown* * *Details/Specifics of Change: *ESPC did not receive two N-19 revs. 14993 and 14994 and two N-18 revs. 34148 and 34149. A notification was sent to the data provider for investigation. *UPDATE: *ESPC received an e-mail from Cape Ferguson reporting: A fault with the receiver and subsequent failure of the watchdog system has caused the loss of all passes since the N16 pass at around 1154z. The system has now been restored. ESPC is beginning to receive data from Cape Ferguson. ** *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------060006080504020406060505 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic: Cape Ferguson data outage.

UPDATE:
ESPC received an e-mail from Cape Ferguson reporting:
A fault with the receiver and subsequent failure of
    the watchdog system
has caused the loss of all passes since the N16 pass at around 1154z.
The system has now been restored.
ESPC is beginning to receive data from Cape Ferguson.

Date/Time Issued:  January 05, 2012   2335 UTC

Product(s) or Data Impacted: All HRPT data from Cape Ferguson

Date/Time of Initial Impact: January 05, 2012  1457 UTC
 

Date/Time of Expected End: 
Unknown

Length of Outage:  Unknown

Details/Specifics of Change: ESPC did not receive two N-19 revs. 14993 and 14994 and two N-18 revs. 34148 and 34149. A notification was sent to the data provider for investigation. 

UPDATE: ESPC received an e-mail from Cape Ferguson reporting:

A fault with the receiver and subsequent failure of
    the watchdog system
has caused the loss of all passes since the N16 pass at around 1154z.
The system has now been restored.

ESPC is beginning to receive data from Cape Ferguson.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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