Subject: Product Outage/Anomaly: Cape Ferguson data outage: Issued This is a multi-part message in MIME format. --------------050603000703000407020403 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update #4:* ESPC is now receiving current and backlogged data from Cape Ferguson.* Update #3: *ESPC is still not receiving data from Cape Ferguson. * Update #2: *ESPC is still not receiving data from Cape Ferguson. *Update #1: * ESPC has received an email from the data providers stating: their small L band dish has gotten stuck and the distribution server UPS had died. They are are in the process of re-booting the backup drive. They hope to have service restored by the end of the day. * Topic: *Cape Ferguson data outage* * *Date/Time**Issued:*January 20, 2012 0510 UTC* * *Product(s) or Data Impacted: *HRPT data from Cape Ferguson ** *Date/Time of Initial Impact: *January 14, 2012 1800 UTC* Date/Time of Expected End:*January 20th, 2012 0440 UTC* * ** *Length of Outage:*5 Days and 10 Hours* * *Details/Specifics of Change: *ESPC is currently not receiving data from Cape Ferguson. A notification was sent to the data provider for investigation. *Update #4:* ESPC is now receiving current and backlogged data from Cape Ferguson. *Update #3: *ESPC is still not receiving data from Cape Ferguson. *Update #2: *ESPC is still not receiving data from Cape Ferguson. Update #1: ESPC has received an email from the data providers stating: their small L band dish has gotten stuck and the distribution server UPS had died. They are are in the process of re-booting the backup drive. They hope to have service restored by the end of the day. ** *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------050603000703000407020403 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #4: ESPC is now receiving current and backlogged data from Cape Ferguson.

Update #3: 
ESPC is still not receiving data from Cape Ferguson.

Update #2: 
ESPC is still not receiving data from Cape Ferguson.

Update #1:  ESPC has received an email from the data providers stating: their small L band dish has gotten stuck and  
the distribution server UPS had died.  They are are in the process of re-booting the backup drive.  They hope to have service restored by the end of the day.

Topic: 
Cape Ferguson data outage

Date/Time Issued:  January 20, 2012   0510 UTC

Product(s) or Data Impacted:  HRPT data from Cape Ferguson

Date/Time of Initial Impact: January 14, 2012  1800 UTC
 

Date/Time of Expected End: 
January 20th, 2012 0440 UTC

Length of Outage: 5 Days and 10 Hours

Details/Specifics of Change:  ESPC is currently not receiving data from Cape Ferguson.  A notification was sent to the data provider for investigation.  

Update #4: ESPC is now receiving current and backlogged data from Cape Ferguson.

Update #3:  ESPC is still not receiving data from Cape Ferguson.

Update #2:  ESPC is still not receiving data from Cape Ferguson.

Update #1:   ESPC has received an email from the data providers stating: their small L band dish has gotten stuck and  
the distribution server UPS had died.  They are are in the process of re-booting the backup drive.  They hope to have service restored by the end of the day.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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