Subject: Product Outage/Anomaly: UPDATE: Monterey HRPT (HIPS) Data; This is a multi-part message in MIME format. --------------000801030807070202030508 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Topic: *Monterey HRPT (HIPS) Data Outage *Update:* ESPC is still not receiving the HRPT (HIPS) data from Monterey. The problem is under investigation. *Update1:* USN/FNMOC cutover to a new circuit yesterday. They were unaware of problems until advised this morning. They just completed adjustments to router configs. FTP between HRPT ingester and NESDIS has been restored. First HRPT (HIPS) data from Monterey came in at 1730 UTC. *Date/Time**Issued:*April 5, 2012 1827 UTC*** * *Product(s) or Data Impacted:*Monterey HRPT (HIPS) Data**** *Date/Time of Initial Impact:***April 4, 2012 1356 UTC****** *Date/Time of Expected End:***April 5, 2012 1730 UTC******** *Length of Outage:*approximately 27.5 hours *Details/Specifics of Change:*ESPC have not received any Monterey HRPT (HIPS) data from Monterey since 1356 UTC. 5 passes have been missed.*** * *Update:* ESPC is still not receiving the HRPT (HIPS) data from Monterey. The problem is under investigation. *Update1:* USN/FNMOC cutover to a new circuit yesterday. They were unaware of problems until advised this morning. They just completed adjustments to router configs. FTP between HRPT ingester and NESDIS has been restored. First HRPT (HIPS) data from Monterey came in at 1730 UTC. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 and/or other contacts as necessary** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------000801030807070202030508 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic: Monterey HRPT (HIPS) Data Outage

Update: ESPC is still not receiving the HRPT (HIPS) data from Monterey.  The problem is under investigation.

Update1: USN/FNMOC cutover to a new circuit yesterday. They were unaware of problems until advised this morning. They just completed adjustments to router configs. FTP between HRPT ingester and NESDIS has been restored.  First HRPT (HIPS) data from Monterey came in at 1730 UTC.

Date/Time Issued: April 5, 2012 1827 UTC  

Product(s) or Data Impacted: Monterey HRPT (HIPS) Data

Date/Time of Initial Impact: April 4, 2012 1356 UTC  

Date/Time of Expected End: April 5, 2012 1730 UTC    

Length of Outage:  approximately 27.5 hours

Details/Specifics of Change: ESPC have not received any Monterey HRPT (HIPS) data from Monterey since 1356 UTC. 5 passes have been missed.

Update: ESPC is still not receiving the HRPT (HIPS) data from Monterey.  The problem is under investigation.

Update1: USN/FNMOC cutover to a new circuit yesterday. They were unaware of problems until advised this morning. They just completed adjustments to router configs. FTP between HRPT ingester and NESDIS has been restored.  First HRPT (HIPS) data from Monterey came in at 1730 UTC.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 and/or other contacts as necessary

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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