Subject: Product Outage/Anomaly: Update 2 - Monterey HRPT (HIPS) This is a multi-part message in MIME format. --------------040905040902040901000307 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update-2:*ESPC is now receiving HRPT data from Monterey. Monterey reports:a router was mis-configured thus blocking access between here and the computer to which we upload satellite data. * Update-1: *ESPC contacted Monterey concerning the outage, they are still investigating at this time. No HIPS (MO) data is currently being received*. Topic: *Monterey HRPT (HIPS) Data Outage *Date/Time**Issued:*April 25, 2012 0720 UTC*** * *Product(s) or Data Impacted:*Monterey HRPT (HIPS) Data**** *Date/Time of Initial Impact:***April 24, 2012 0900 UTC****** *Date/Time of Expected End:*April 25, 2012 0700 UTC ** *Length of Outage:*22 hours *Details/Specifics of Change:*ESPC is not receiving any HRPT (HIPS) data from Monterey.** *Update-1: *ESPC contacted Monterey concerning the outage, they are still investigating at this time. No HIPS (MO) data is currently being received*.* *Update-2:*ESPC is now receiving HRPT data from Monterey.**Monterey reports:a router was mis-configured thus blocking access between here and the computer to which we upload satellite data. * * *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------040905040902040901000307 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update-2:ESPC is now receiving HRPT data from Monterey. Monterey reports:a router was mis-configured thus blocking access between here and the computer to which we upload satellite data.

Update-1:
ESPC contacted Monterey concerning the outage, they are still investigating at this
 time.  No HIPS (MO) data is currently being received.

Topic:
Monterey HRPT (HIPS) Data Outage

Date/Time Issued: April 25, 2012  0720 UTC  

Product(s) or Data Impacted: Monterey HRPT (HIPS) Data

Date/Time of Initial Impact: April 24, 2012  0900 UTC  

Date/Time of Expected End: April 25, 2012 0700 UTC  

Length of Outage:  22 hours

Details/Specifics of Change: ESPC is not receiving any  HRPT (HIPS) data from Monterey.

Update-1: ESPC contacted Monterey concerning the outage, they are still investigating at this
 time.  No HIPS (MO) data is currently being received.

Update-2:ESPC is now receiving HRPT data from Monterey. Monterey reports:a router was mis-configured thus blocking access between here and the computer to which we upload satellite data.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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