Subject: Administrative: Increase in GOES-12(GOES-South America) This is a multi-part message in MIME format. --------------010007030903080802090505 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Topic: *GOES-12 (GOES-South America) is experiencing an increased rate of cycle slips and resulting shifted image segments. This is resulting in an increased rate of shifted images (two to three) per day. The safety and health of the GOES-12 (GOES-South America) satellite is otherwise nominal. *Date/Time**Issued: * May 03, 20122015 UTC* * *Product(s) or Data Impacted:*All GOES-12 (GOES-South America) Imager Bands and all applications and products that rely on GOES-12 (GOES-South America) imagery. ** *Date/Time of Initial Impact: * Over a year ago*** * *Date/Time of Expected End:* While investigations continue, no operational changes are expected to be made in the near term to address this issue. **** *Length of Outage:*Unknown* * *Details/Specifics of Change:*The GOES-12(GOES-South America) Imager has been experiencing cycle slip problems for more than a year now, which results in 5.6-degree shifted segments on an image. The operational approach to mitigate the situation has helped, although the frequency has recently increased from a few per week to a few per day, usually (but not always) around 0130-0300Z. Today's 0200-0300 UTC and 1400 UTC images were impacted. Please note:Although this is not a new issue, now that it is more frequent, the user community should be aware that their systems are not at fault for the increased number of impacted images. NESDIS/OSPO is aware of the issue and is investigating the problem. *** * *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------010007030903080802090505 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic: GOES-12 (GOES-South America) is experiencing an increased rate of cycle slips and resulting shifted image segments. This is resulting in an increased rate of shifted images (two to three) per day. The safety and health of the GOES-12 (GOES-South America) satellite is otherwise nominal.

Date/Time Issued: May 03, 2012 2015 UTC

Product(s) or Data Impacted: All GOES-12 (GOES-South America) Imager Bands and all applications and products that rely on GOES-12 (GOES-South America) imagery.

Date/Time of Initial Impact: Over a year ago

Date/Time of Expected End: While investigations continue, no operational changes are expected to be made in the near term to address this issue.

Length of Outage: Unknown

Details/Specifics of Change: The GOES-12 (GOES-South America) Imager has been experiencing cycle slip problems for more than a year now, which results in 5.6-degree shifted segments on an image. The operational approach to mitigate the situation has helped, although the frequency has recently increased from a few per week to a few per day, usually (but not always) around 0130-0300Z. Today's 0200-0300 UTC and 1400 UTC images were impacted.

Please note: Although this is not a new issue, now that it is more frequent, the user community should be aware that their systems are not at fault for the increased number of impacted images. NESDIS/OSPO is aware of the issue and is investigating the problem.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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