Subject: Product Outage/Anomaly:UPDATE #1: MODIS data outage: This is a multi-part message in MIME format. --------------080104050400010009050703 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update #1:*ESPC was informed that data is flowing again. Problem has been resolved per EDOS. * Update: *ESPC reports that some TERRA MODIS data started to come in about 2307 UTC. Problem is still being investigated. * Topic: *MODIS data outage.* * *Date/Time**Issued:*May 12, 2012 0450 UTC* * *Product(s) or Data Impacted: *MODIS data.** *Date/Time of Initial Impact: *May 11, 2012 ** 1435 UTC* Date/Time of Expected End:*May 12, 2012 2307 UTC ** *Length of Outage:*Approx. 9 hours 28 minutes *Details/Specifics of Change: * Terra MODIS product generation has been delayed due to a possible MODIS instrument issue. EDOS began receiving corrupted MODIS data starting with the 1435Z Terra contact. Engineers are currently investigating the problem. *Update: *ESPC reports that some TERRA MODIS data started to come in about 2307 UTC. Problem is still being investigated. * * *Update #1:*ESPC was informed that data is flowing again. Problem has been resolved per EDOS. ** *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------080104050400010009050703 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #1:ESPC was informed that data is flowing again.  Problem has been resolved per EDOS.

Update:
ESPC reports that some TERRA MODIS data started to come in about 2307 UTC. Problem is still being investigated.
 
Topic:
MODIS  data outage.

Date/Time Issued:  May 12, 2012  0450 UTC

Product(s) or Data Impacted: MODIS  data.

Date/Time of Initial Impact: May 11, 2012   1435 UTC
 

Date/Time of Expected End: 
May 12, 2012 2307 UTC

Length of Outage: Approx. 9 hours 28 minutes

Details/Specifics of Change:  Terra MODIS product generation has been delayed due to a possible MODIS instrument issue. EDOS began receiving corrupted MODIS data starting with the 1435Z Terra contact.  Engineers are currently investigating the problem.

Update: ESPC reports that some TERRA MODIS data started to come in about 2307 UTC.  Problem is still being investigated.

Update #1:ESPC was informed that data is flowing again.  Problem has been resolved per EDOS.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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