Subject: Product Outage/Anomaly Update #1 Metop-A GDS FRAC Data This is a multi-part message in MIME format. --------------030104090800030505050301 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update1: *The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes. During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits. The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem. ESPC is currently awaiting a status report from AT&T on this issue. * * *Topic: *Metop-A GDS FRAC Data delayed.* Date/Time Issued**: *July 06, 2012, 1607 UTC *Product(s) or Data Impacted:* A-DCS/2 AMSU-A ASCAT AVHRR GRAS GOME HIRS IASI MHS S&R SEM **** *Date/Time of Initial Impact:*July 06, 2012, 0946 UTC** *Date/Time of Expected End:*Unknown**** *Length of Outage:*Unknown *Details/Specifics of Change:* Metop-A GDS FRAC data is delayed. Problem is being investigated. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A *Update1: *The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes. During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits. The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem. ESPC is currently awaiting a status report from AT&T on this issue. ** ** This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------030104090800030505050301 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update1: The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes. During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits. The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem. ESPC is currently awaiting a status report from AT&T on this issue.

Topic: Metop-A GDS FRAC Data delayed.

Date/Time Issued: July 06, 2012, 1607 UTC

Product(s) or Data Impacted:

A-DCS/2
AMSU-A
ASCAT
AVHRR
GRAS
GOME
HIRS
IASI
MHS
S&R
SEM

Date/Time of Initial Impact: July 06, 2012, 0946 UTC

Date/Time of Expected End: Unknown

Length of Outage: Unknown

Details/Specifics of Change: Metop-A GDS FRAC data is delayed. Problem is being investigated.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

Update1: The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes. During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits. The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem. ESPC is currently awaiting a status report from AT&T on this issue.

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

--------------030104090800030505050301--