Subject: Product Outage/Anomaly Update #2 Metop-A GDS FRAC Data This is a multi-part message in MIME format. --------------040202030706090808030809 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update 2:*ESPC has now received 2 of the missed orbits( B2964646 and B2964647). But not B2964546.SV this orbit was lost.**Also the 2 orbits that were received there was no granules processing for them.* Update1: *The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes. During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits. The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem. ESPC is currently awaiting a status report from AT&T on this issue. * * *Topic: *Metop-A GDS FRAC Data delayed.* Date/Time Issued**: *July 06, 2012, 1950 UTC *Product(s) or Data Impacted:* A-DCS/2 AMSU-A ASCAT AVHRR GRAS GOME HIRS IASI MHS S&R SEM **** *Date/Time of Initial Impact:*July 06, 2012, 0946 UTC** *Date/Time of Expected End:*July 06, 2012, 1915 UTC**** *Length of Outage:*N/A *Details/Specifics of Change:* Metop-A GDS FRAC data is delayed. Problem is being investigated. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A *Update1: *The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes. During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits. The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem. ESPC is currently awaiting a status report from AT&T on this issue. ** ** This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------040202030706090808030809 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update 2:ESPC has now received 2 of the missed orbits( B2964646 and B2964647). But not B2964546.SV this orbit was lost. Also the 2 orbits that were received there was no granules processing for them.

Update1: The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes.  During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits.  The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem.  ESPC is currently awaiting a status report from AT&T on this issue. 
             
Topic:  Metop-A GDS FRAC   Data  delayed.

Date/Time Issued: July 06, 2012, 1950 UTC

Product(s) or Data Impacted:  

A-DCS/2
AMSU-A
ASCAT
AVHRR
GRAS
GOME
HIRS
IASI
MHS
S&R
SEM

Date/Time of Initial Impact: July 06, 2012, 0946 UTC

Date/Time of Expected End:  July 06, 2012, 1915 UTC

Length of Outage: N/A

Details/Specifics of Change: Metop-A GDS FRAC data  is delayed.  Problem is being investigated.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 

Web Site(s) for applicable information: N/A

Update1: The DS-3 between Darmstadt and Suitland has been experiencing problems starting at 1030z, which is when the issues started with the GDS passes.  During this time, ESPC missed the following three (3) orbits B2964546, B2964646 and B2964647.The NOC is currently in the process of reshipping ESPC the missed orbits.  The NOC opened Incident ticket; INC000001352140 for this issue and since, AT&T has opened ticket number 270602196 to track this problem.  ESPC is currently awaiting a status report from AT&T on this issue. 
 

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

--------------040202030706090808030809--