Subject: Product Outage/Anomaly: TRMM data outage: Issued July 25, This is a multi-part message in MIME format. --------------050206070503080800040001 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update #1: *TRMM data has resumed.* Update: *ESPC has been informed that the PACOR server is down and not processing received data. PACOR personnel have started an investigation. * Topic: *TRMM (Tropical Rainfall Monitoring Mission) data outage.* * *Date/Time**Issued:*July 25, 2012 0715 UTC* * *Product(s) or Data Impacted: *TRMM data.** *Date/Time of Initial Impact: *July 24, 2012 ** 2036 UTC* Date/Time of Expected End:***July 25, 2012 0645 UTC**** *Length of Outage:*10 Hours *Details/Specifics of Change: *ESPC is currently not receiving TRMM data. ESPC has been informed by NASA that they have not been receiving any network traffic from PACOR who provides PPS the satellite data. At this point there is no estimate on the restoration of TRMM data. ** *Update #1: *TRMM data has resumed.* * *Update: *ESPC has been informed that the PACOR server is down and not processing received data. PACOR personnel have started an investigation. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------050206070503080800040001 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #1:  TRMM data has resumed.

Update:
ESPC has been informed that the PACOR server is down and not processing received data.   PACOR personnel have started an investigation.

Topic:
TRMM (Tropical Rainfall Monitoring Mission)  data outage.

Date/Time Issued:  July 25,  2012  0715 UTC

Product(s) or Data Impacted:  TRMM data.

Date/Time of Initial Impact:  July 24, 2012   2036 UTC
 

Date/Time of Expected End:  
July 25, 2012 0645 UTC

Length of Outage:  10 Hours

Details/Specifics of Change: ESPC is currently not receiving TRMM data.  ESPC has been informed by NASA that they have not been receiving any network traffic from PACOR who provides PPS the satellite data. At this point there is no estimate on the restoration of TRMM data.

Update #1:  TRMM data has resumed.

Update: ESPC has been informed that the PACOR server is down and not processing received data.   PACOR personnel have started an investigation.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.


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