Subject: Product Outage/Anomaly: Update #4 EWA Beach Data Outage, This is a multi-part message in MIME format. --------------010805010207020509070905 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit * * **Update #4:**The controller from EWA beach reported the ingest/antenna controller HP B2600 workstation failed. Moved the disk drives to a second B2600 and restarted the system. Currently awaiting software license for the system from Global Imaging. ESPC is still not receiving EWA Beach data.* * *Update #3: *ESPC is still not receiving EWA Beach data. * Update #2: *ESPC is still not receiving EWA Beach data*.* * Update :*ESPC is still not receiving EWA Beach data.* Topic: *ESPC is not receiving any EWA Beach data . *Date/Time**Issued:*October 2, 2012 0015 UTC*** * *Product(s) or Data Impacted:*HRPT data ** *Date/Time of Initial Impact:*September, 28, 2012 1106 UTC** *Date/Time of Expected End:*Unknown**** *Length of Outage:*TBD*** * *Details/Specifics of Change:*ESPC has not received any EWA Beach data since 1106 UTC 9/28/2012. An email was sent to the data provider for investigation. They informed ESPC of LAN problems at the receiving site. * * ***Update #4:***The controller from EWA beach reported the ingest/antenna controller HP B2600 workstation failed. Moved the disk drives to a second B2600 and restarted the system. Currently awaiting software license for the system from Global Imaging.**ESPC is still not receiving EWA Beach data.* *ESPC * ** *Update #3: **ESPC is still not receiving EWA Beach data.* * Update #2: **ESPC is still not receiving EWA Beach data.* * Update :**ESPC is still not receiving EWA Beach data.** * * *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 and/or other contacts as necessary** *Web Site(s) for applicable information:*N/A --------------010805010207020509070905 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit
Date/Time Issued: October
2, 2012 0015 UTC
Product(s) or Data Impacted: HRPT data
Date/Time of Initial Impact:
September, 28, 2012 1106
UTC
Date/Time of Expected End: Unknown
Length of Outage:
TBD
Details/Specifics of Change:
ESPC has not received
any EWA Beach data since 1106 UTC 9/28/2012. An
email was
sent to the data provider for investigation. They informed
ESPC of LAN problems at the receiving site.
Update #4: The controller from EWA beach
reported the ingest/antenna controller HP
B2600 workstation failed. Moved the disk drives to
a second
B2600 and restarted the system. Currently awaiting
software
license for the system from Global
Imaging.
ESPC is
still not
receiving EWA Beach data.
ESPC
Update #3: ESPC is still not receiving EWA Beach
data.
Update #2:
ESPC is
still not receiving EWA Beach data.
Update : ESPC is
still not receiving EWA Beach data.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 and/or other contacts as necessary
Web Site(s) for applicable
information: N/A