Subject: Product Outage/Anomaly: Update #11 GOME, This is a multi-part message in MIME format. --------------030506080006090602030100 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit ****Update#11: ****The MAKO server has been returned to service. GOME, ASCAT and IASI data is now been transmitted. ****Update#10: ****Situation remains unchanged. Technicians still working to reestablish system to operational state. ** Update#9: **Situation remains unchanged. Technicians still working to reestablish system to operational state.**** **Update#8: **Situation remains unchanged. Technicians still working to reestablish system to operational state.** Update#7: **The problem with MAKO system has not been rectified. Technicians are still working on the remaining issues and expect the return of service soon.** Update #6** Technicians are still in the process of restoring the MAKO system. The expected return of service is 17z (12 noon).** *Update #5* ESPC has been informed that the hard drive on MAKO has failed and technicians are in the processing of rebuilding it. * Update #4: * Data is being delayed, NSOF technicians are currently working to resolve this issue. **Update #3:* *Data is being delayed, NSOF technicians are currently working to resolve this issue. *Update #2 * GOME and ASCAT data is still being processed and distributed. ESPC have been instructed to call SAB contact every 2 hours and confirm data is being distributed. This will continue thru the weekend until problem is resolved Mon. morning. **Update #1**Data is still being distributed, but ESPC operations is not able to monitor it.Programmers and SAB have confirmed data is being ingested and distributed. ESPC have been instructed to call SAB contact every 2 hours and confirm data is being distributed. This will continue thru the weekend until problem is resolved Mon. morning.* Topic: * ESPC distribution of GOME, ASCAT data is delayed. *Date/Time Issued**:***December 17, 2012 0005 UTC* * *Product(s) or Data Impacted:*GOME , ASCAT and IASI**** *Date/Time of Initial Impact: *December 16, 2012 1500** UTC* *** *Date/Time of Expected End:*December 17, 2012 0000 UTC* * *Length of Outage:*Unknown. 9 hours *Details/Specifics of Change:* ESPC distribution of GOME, ASCAT and IASI data is delayed. Technicians are currently investigating. * Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. ** ** ** ** --------------030506080006090602030100 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update#11: The MAKO server has been returned to service.  GOME, ASCAT and IASI data is now been transmitted.

Update#10: Situation remains unchanged. Technicians still working to reestablish system to operational state.

Update#9: Situation remains unchanged. Technicians still working to reestablish system to operational state.

Update#8: Situation remains unchanged. Technicians still working to reestablish system to operational state.

Update#7: The problem with MAKO system has not been rectified.  Technicians are still working on the remaining issues and expect the return of service soon.

Update #6 Technicians are still in the process of restoring the MAKO system. The expected return of service is 17z (12 noon).

Update #5 ESPC has been informed that the hard drive on MAKO has failed and technicians are in the processing of rebuilding it.

Update #4:  Data is being delayed, NSOF technicians are currently working to resolve this issue. Update #3:  Data is being delayed, NSOF technicians are currently working to resolve this issue.

< style=""> Upda #2 GOME and ASCAT data is still being processed and distributed. ESPC have been instructed to call SAB contact every 2 hours and confirm data is being distributed. This will continue thru the weekend until problem is resolved Mon. morning.

Update #1 Data is still being distributed, but ESPC operations is not able to monitor it.< style="">  Programmers and SAB have confirmed data is
being ingested and distributed. ESPC have been instructed to call SAB contact every 2 hours and confirm data is being distributed. This
will continue thru the weekend until problem is resolved Mon. morning.
 
Topic:  ESPC distribution of  GOME, ASCAT  data is delayed.

Date/Time Issued:  December 17, 2012  0005 UTC

Product(s) or Data Impacted:  GOME , ASCAT and IASI

Date/Time of Initial Impact: December 16, 2012  1500  UTC

Date/Time of Expected End:  December 17, 2012  0000 UTC

Length of Outage: Unknown. 9 hours

Details/Specifics of Change: ESPC distribution of GOME, ASCAT and IASI data is delayed. Technicians are currently investigating.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 

Web Site(s) for applicable information: N/A
You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

 

 

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