Subject: Product Outage/Anomaly: SNPP Data Delayed to AFWA & NESDIS This is a multi-part message in MIME format. --------------090008080208080508090509 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Topic: *SNPP Data Delayed to AFWA & NESDIS IDPS Orbits 7097 and 7098 *Date/Time Issued: *March 11, 2013 1958 UTC *Product(s) or Data Impacted: *All Data Related to Orbits 7097 and 7098 *Date/Time of Initial Impact: *March 11, 2013 14:22 UTC* Date/Time of Expected End: *March 11, 2013 17:49 UTC *Length of Outage: *about 3.5 Hours *Details/Specifics of Change: *During the back orbit of 7096, AT&T performed a planned router Class of Service (COS) change. This change was not done correctly. This caused connection issues between MMC and Svalbard and therefore caused connection issues with DHNs at NESDIS and the GEM at Svalbard. The GEM and all DHNs have had services recycled and both sites are receiving orbit 7099. Data recovery will be started following data processing for orbit 7099. *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 . *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --------------090008080208080508090509 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic: SNPP Data Delayed to AFWA & NESDIS IDPS Orbits 7097 and 7098

Date/Time Issued: March 11, 2013 1958 UTC

Product(s) or Data Impacted: All Data Related to Orbits 7097 and 7098

Date/Time of Initial Impact: March 11, 2013 14:22 UTC

Date/Time of Expected End: March 11, 2013 17:49 UTC

Length of Outage: about 3.5 Hours

Details/Specifics of Change: During the back orbit of 7096, AT&T performed a planned router Class of Service (COS) change. This change was not done correctly. This caused connection issues between MMC and Svalbard and therefore caused connection issues with DHNs at NESDIS and the GEM at Svalbard. The GEM and all DHNs have had services recycled and both sites are receiving orbit 7099. Data recovery will be started following data processing for orbit 7099.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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