Subject: Administrative: Sateps and SPP Network Outage Issued: June 3, This is a multi-part message in MIME format. --------------010704050506060004030600 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Topic: Sateps and SPP Network Outage Date/Time Issued: June 3, 2013 0325 UTC Product(s) or Data Impacted: GOES-East Remapper Products Date/Time of Initial Impact: June 3, 2013 1545 UTC Date/Time of Expected End: June 3, 2013 1645 UTC Length of Outage: 1 hour *Details/Specifics of Change:* The satepsdistb servers suffered a failure around 1545Z due to hard disk crash. Although satepsdistb2 is primarily a backup server it was at this time also the operational host for ADDE access to GOES-East imagery. ADDE access to GOES-East imagery was cut off from 1545Z to 1645Z, at which time a node swap restored access. During this time, new data continued to be stored on the server, but was not available to customers until the node swap was complete. As of about 2100Z all systems appear to have recovered nominal functionality. A brief planned network outage also occurred at approximately this same time for required switch maintenance. The operational impacts of these outages are: Remapper - GOES-East imagery was unavailable through ADDE between 1545Z and 1645Z; when server access was restored, all imagery was available - GOES-West Imager lost the NHem image at 1530Z Sounder lost the NPac sector at 1524Z due to the network interruption SFOV - Lost the 1500Z runs on the East (2 images); also lost the 1524Z West image HD Winds - Lost 16Z West product due to short network outage. ABBA - Lost East SHem product for 1539Z image GHE - Missed four input images - created a degraded product with no GOES-East data GICP - Missed 1545Z on East Volcano Products - Missed 1532Z and 1602Z on East; Missed 1530Z and 1600Z on West A full assessment of any other application impacts will be made tomorrow. Contact Information for Further Information:ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 Web Site(s) for applicable information: N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --------------010704050506060004030600 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic: Sateps and SPP Network Outage

Date/Time Issued: June 3, 2013 0325 UTC

Product(s) or Data Impacted: GOES-East Remapper Products

Date/Time of Initial Impact: June 3, 2013 1545 UTC

Date/Time of Expected End: June 3, 2013 1645 UTC

Length of Outage: 1 hour

Details/Specifics of Change:
The satepsdistb servers suffered a failure around 1545Z due to hard disk crash. Although satepsdistb2 is primarily a backup server it was at this time also the operational host for ADDE access to GOES-East imagery. ADDE access to GOES-East imagery was cut off from 1545Z to 1645Z, at which time a node swap restored access. During this time, new data continued to be stored on the server, but was not available to customers until the node swap was complete. As of about 2100Z all systems appear to have recovered nominal functionality.

A brief planned network outage also occurred at approximately this same time for required switch maintenance.

The operational impacts of these outages are:

Remapper

- GOES-East imagery was unavailable through ADDE between 1545Z and 1645Z; when server access was restored, all imagery was available
- GOES-West Imager lost the NHem image at 1530Z Sounder lost the NPac sector at 1524Z due to the network interruption

SFOV - Lost the 1500Z runs on the East (2 images); also lost the 1524Z West image

HD Winds - Lost 16Z West product due to short network outage.

ABBA - Lost East SHem product for 1539Z image

GHE - Missed four input images - created a degraded product with no GOES-East data

GICP - Missed 1545Z on East Volcano Products - Missed 1532Z and 1602Z on East; Missed 1530Z and 1600Z on West

A full assessment of any other application impacts will be made tomorrow.

Contact Information for Further Information:ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A
This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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