Subject: Product Outage/Anomaly: GOES-13 (GOES-East) Sounder Data This is a multi-part message in MIME format. --------------070701030404020304000100 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Topic:* GOES-13 (GOES-East) Sounder frame pixel dropouts across all channels. *Date/Time Issued: *July 13, 2013 0150 TC *Product(s) or Data Impacted: * Products using GOES-13 (GOES-East) Sounder N-AWIPS Ingest SAB Text Messages for Precipitation and Volcano Products GGCP GOES VARiable data (GVAR) Sounding ASOS SCSP Sounding Retrieval BUFR files SDPI SAB AWIPS SDPI AWIPS Sounding BUFR Files GOES AFEP Ingestor McIDAS Sounding Retrievals Single Field of View Blended Total Precipitable Water (SFOV Blended TPW) OSPO Web Pages Shared Processing Program Gateway (SPP DAPE Gateway) Blended Total Precipitable Water (bTPW) *Date/Time of Initial Impact*: July 1, 2012 * **Date/Time of Expected End: *Unknown *Length of Outage: * *Details/Specifics of Change: *The GOES-13 (GOES-East) Sounder has been experiencing unexpected scan line lengths resulting in occasional pixel gaps in the Sounder images across all channels since July 1, 2013. Some images show only a single gap, other have several gaps. The root cause of this error is "Unknown" at this time; however, no telemetry violations have occurred, and all Sounder filter wheel telemetry data, including Filter wheel currents and period monitor, are nominal. Investigations are underway to determine the root cause. Apologies for any inconvenience these degraded data may be causing to customer's operations. If you find that any of your products are affected, please contact ESPC Operations. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 *Web Site(s) for applicable information:* See http://www.ssd.noaa.gov/PS/SATS/messages.html for this and other satellite related messages. See http://cimss.ssec.wisc.edu/goes/rt/viewdata.php?product=ge_all&time=latest&imageType=image for sample GOES-East Sounder imagery See http://www.ospo.noaa.gov/Operations/GOES/east/sounder-routine.html for GOES-East Routine schedule. See http://www.oso.noaa.gov/goesstatus/ for GOES status This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If you wish to unsubscribe, please contact ESPC Help Desk atESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process unsubscribe requests. --------------070701030404020304000100 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic: GOES-13 (GOES-East) Sounder frame pixel dropouts across all channels.

Date/Time Issued: July 13, 2013 0150 TC

Product(s) or Data Impacted:

Products using GOES-13 (GOES-East) Sounder
N-AWIPS Ingest
SAB Text Messages for Precipitation and Volcano Products
GGCP
GOES VARiable data (GVAR)
Sounding ASOS SCSP
Sounding Retrieval BUFR files
SDPI SAB
AWIPS SDPI
AWIPS Sounding BUFR Files
GOES AFEP Ingestor
McIDAS Sounding Retrievals
Single Field of View Blended Total Precipitable Water (SFOV Blended TPW)
OSPO Web Pages
Shared Processing Program Gateway (SPP DAPE Gateway)
Blended Total Precipitable Water (bTPW)

Date/Time of Initial Impact: July 1, 2012

Date/Time of Expected End: Unknown

Length of Outage:

Details/Specifics of Change: The GOES-13 (GOES-East) Sounder has been experiencing unexpected scan line lengths resulting in occasional  pixel gaps in the Sounder images across all channels since July 1, 2013. Some images show only a single gap, other have several gaps. The root cause of this error is “Unknown” at this time; however, no telemetry violations have occurred, and all Sounder filter wheel telemetry data, including Filter wheel currents and period monitor, are nominal. Investigations are underway to determine the root cause.

Apologies for any inconvenience these degraded data may be causing to customer’s operations. If you find that any of your products are affected, please contact ESPC Operations.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880

Web Site(s) for applicable information:
See http://www.ssd.noaa.gov/PS/SATS/messages.html for this and other satellite related messages.
See http://cimss.ssec.wisc.edu for sample GOES-East Sounder imagery
See
http://www.ospo.noaa.gov/Operations/GOES/east/sounder-rout for GOES-East Routine schedule.
See
http://www.oso.noaa.gov/goesstatus/ for GOES status

This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If you wish to unsubscribe, please contact ESPC Help Desk atESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process unsubscribe requests.

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