Subject: Product Outage/Anomaly: Delay in MODIS processing: Issued: This is a multi-part message in MIME format. --------------020609080702080902020407 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Topic: *Delay in MODIS processing *Date/Time Issued: *December 16, 2013 2250 UTC *Date/Time of Initial Impact: *******December 17, 2013, 1:00 pm EDT / 1800 UTC *Date/Time of Expected End:* December 17, 2013, 4:15 am EDT / 2115 UTC *Length of Outage: *3 hours 15 minutes *Product(s) or Data Impacted: *MODIS products *Details/Specifics of Change: * The NOAA MODIS R12 Gateway crashed and we lost connectivity with NASA. At 2115 UTC we were able to bring the R12 Gateway back to service. We should be able to process the MODIS backlog in a short time, and anticipate no data gaps. *Contact Information for Further Information:* ESPC Operations atESPCOperations@noaa.gov at 301-817-3880 This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --------------020609080702080902020407 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Topic:  Delay in MODIS processing

Date/Time Issued: December 16, 2013 2250 UTC

Date/Time of Initial Impact:    December 17, 2013, 1:00 pm EDT / 1800 UTC

Date/Time of Expected End:  December 17, 2013, 4:15 am EDT / 2115 UTC

Length of Outage:  3 hours 15 minutes

Product(s) or Data Impacted:  MODIS products

Details/Specifics of Change:

The NOAA MODIS R12 Gateway crashed and we lost connectivity with NASA. At 2115 UTC we were able to bring the R12 Gateway back to service. We should be able  to process the MODIS backlog in a short time, and anticipate no data gaps.


Contact Information for Further Information: ESPC Operations atESPCOperations@noaa.gov at 301-817-3880


This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact   Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


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