Subject: Product/Anomaly Update #3 DMSP Monterey Data Delay: This is a multi-part message in MIME format. --------------000909060101040909060902 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit **Update #3: **ESPC is now receiving DMSP data from Monterey. * Update #2: *ESPC is still not receiving DMSP data from Monterey. **** Problem/Description: 2/23/2014 3:08:41 AM Opened update - 0300Z: TOC reached out and spoke with DISA(Kimberly) - she advised that both sites are down due to higher level issues and the issues are different for each site - // NAVO (CCSD / 73WU) / DISA Ticket #1188527 //: Site is down due to a bad optical card in Richmond, VA - the vendor (Link3) is shipping a new card to the tech - the card is expected to be delivered to the tech at 1630Z tomorrow - he will depart for the site at that time ...... // FNMOC (CCSD / 7CU2) / DISA Ticket #1188502 //: Site is down due to a fiber cut in Aurora, CO caused by construction folks at the site - the vendor is now in the process of accessing the site and the cut - no ETR is available. TOC will continue to monitor for restoration of the sites circuits. /OPS32-KMC/* Update #1* ESPC is still not receiving DMSP data from Monterey. * T**opic: *DMSP Monterey Data Delay *Date/Time**Issued: *February 23, 2014 0645 UTC *Product(s) or Data Impacted:*DMSP Monterey Data ** *Date/Time of Initial Impact:* February 22, 2014 **J-day 053 @ 1704 UTC* * *Date/Time of Expected End:*February 23, 2014 0558 UTC *Length of Event:***13 Hours *Details/Specifics of Change:*ESPC is not receiving DMSP Data from Monterey. Monterey report no problem on their end and will request a reships of data to ESPC. ** *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 or Satellite Analysis Branch *Web Site(s) for applicable information: *N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --------------000909060101040909060902 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #3: ESPC is now receiving DMSP data from Monterey.

Update #2: ESPC is still not receiving DMSP data from Monterey.

Problem/Description: 2/23/2014 3:08:41 AM Opened update - 0300Z: TOC reached out and spoke with DISA(Kimberly) - she advised that both sites are down due to higher level issues and the issues are different for each site - // NAVO (CCSD / 73WU) / DISA Ticket #1188527 //: Site is down due to a bad optical card in Richmond, VA - the vendor (Link3) is shipping a new card to the tech - the card is expected to be delivered to the tech at 1630Z tomorrow - he will depart for the site at that time ...... // FNMOC (CCSD / 7CU2) / DISA Ticket #1188502 //: Site is down due to a fiber cut in Aurora, CO caused by construction folks at the site - the vendor is now in the process of accessing the site and the cut - no ETR is available. TOC will continue to monitor for restoration of the sites circuits. /OPS32-KMC/

Update #1 ESPC is still not receiving DMSP data from Monterey.

Topic: DMSP Monterey Data Delay

Date/Time Issued: February 23, 2014 0645 UTC

Product(s) or Data Impacted: DMSP Monterey Data

Date/Time of Initial Impact: February 22, 2014 J-day 053 @ 1704 UTC

Date/Time of Expected End: February 23, 2014 0558 UTC

Length of Event: 13 Hours

Details/Specifics of Change: ESPC is not receiving DMSP Data from Monterey. Monterey report no problem on their end and will request a reships of data to ESPC.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 or Satellite Analysis Branch

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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