Subject: Product Outage/Anomaly: S-NPP IDPS product deliveries to This is a multi-part message in MIME format. --------------090502030604050806000908 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update #1: ***A locked out account at AFWA was the issue. AFWA system administrators reset the accounts and data is flowing nominally. Ad hoc data recovery requests were submitted by AFWA personnel during outage periods. * Topic:*S-NPP IDPS product deliveries to AFWA have been experiencing some failures. *Date/Time Issued:* March 27, 2014 0120 UTC *Product(s) or Data Impacted: *All product types and requests are experiencing failure issues. * * *Date/Time of Initial Impact: *March 26, 2014 2245 UTC *Date/Time of Expected End: *March 27, 2014 0000 UTC * * *Length of Outage: *1.25 Hours* * *Details/Specifics of Change: ***S-NPP IDPS Operators have identified issues with the Master Destination DDS transfer failures with all AFWA subscriptions (and only AFWA). Engineering has been notified and is actively investigating the issue. An update will be issued later, or when the problem is resolved. * * *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880* Web Site(s) for applicable information:*N/A You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --------------090502030604050806000908 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit
Update #1:  A locked out account at AFWA was the issue. AFWA system administrators reset the accounts and data is flowing nominally. Ad hoc data recovery requests were submitted by AFWA personnel during outage periods. 

Topic:  S-NPP IDPS product deliveries to AFWA have been experiencing some failures.

Date/Time Issued: March 27, 2014  0120  UTC

Product(s) or Data Impacted:  All product types and requests are experiencing failure issues.

Date/Time of Initial Impact: March 26, 2014  2245 UTC

Date/Time of Expected End:   March 27, 2014 0000 UTC  

Length of Outage:   1.25 Hours

Details/Specifics of Change:   S-NPP IDPS Operators have identified issues  with the Master Destination DDS transfer failures with all  AFWA subscriptions (and only AFWA).  Engineering has been notified and is actively investigating the issue.  An update will be issued later, or when the problem is resolved. 

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information:  N/A

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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