Subject: Product Outage/Anomaly: Update #15, This is a multi-part message in MIME format. --------------040103010608090702010003 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit ****************Update #15:****************Eumetsat reports that data will be restored in about 2 weeks. This will be the last update until further notice. **************** Update #14: ****************ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT****************.*********************************** ******************* Update #13:ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.**************** Update #12: **************************************ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. ****************Update #11: **************************************ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. ********Update #10:************************ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. ********Update #9: ************************ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. **** Update #8: ****ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. **** Update #7: ****************ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. **** Update #6:**** ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.** Update #5: **ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.* Update #4: *ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.* Update #3: *ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. * **Update #2: *ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. *Update: *Correction to topic and product(s) or data impacted *Topic:*Metop-2 Microwave Humidity Sounder (MHS) anomaly ****** *Date/Time**Issued:* April 4, 2014 1255 UTC *Product(s) or Data Impacted: * IASI METOP-2 level 2 data products The Blended Hydrometorological Products - Blended RR McIDAS Blended Rain Rate McIDAS Application The Blended Hydrometorological Products - Blended TPW Microwave AWIPS Products - Blended TPW Microwave McIDAS Products - Blended TPW Ensemble Tropical Rainfall Potential MetOp|AFEP/Ingestor - MetOp POES MHS 1b granules MHS POES MHS L1b Microwave Integrated Retrieval System MIRS-McIDAS|Microwave McIDAS Products - MIRS MSPPS|Microwave Precipitation and Surface Products System Polar AIRS|Polar Automated Information Retrieval System OSPO webpages *Date/Time of Initial Impact: *March 27, 1400 UTC* Date/Time of Expected End:*TBD *Length of Outage:*TBD * Details/Specifics of Change: *On 26 March 2014, at 08.40 UTC, the MHS instrument on Metop-A entered into a fault mode during preparations for the out-of-plane maneuvre. Attempts to recover the instrument have so far not been successful and the anomaly investigation is focusing on the possible failure of a hardware switch on the instrument. The instrument is to remain OFF until a better understanding of the problem allows further diagnostic commanding to be performed. This is not expected before mid-next week and the data service could remain off for considerably longer. ESPC stopped receiving the Metop-2 MHS instrument data from EUMETSAT. Technicians are currently investigating this outage. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.** *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --------------040103010608090702010003 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #15: Eumetsat reports that data will be restored in about 2 weeks. This will be the last update until further notice.

Update #14:
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.< style="">
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #12:
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. Update #11: ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #10: ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT. Update #9:  ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #8: 
< style="">ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #7: 
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #6:
  ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #5: 
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #4: 
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #3: 
ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update #2:  ESPC is still not receiving the Metop-2 MHS instrument data from EUMETSAT.

Update: Correction to topic and product(s) or data impacted

Topic: Metop-2 Microwave Humidity Sounder (MHS) anomaly

Date/Time Issued:  April 4, 2014  1255 UTC

Product(s) or Data Impacted:
 
IASI METOP-2 level 2 data products
The Blended Hydrometorological Products - Blended RR
McIDAS Blended Rain Rate McIDAS Application
The Blended Hydrometorological Products - Blended TPW
Microwave AWIPS Products - Blended TPW
Microwave McIDAS Products - Blended TPW
Ensemble Tropical Rainfall Potential
MetOp|AFEP/Ingestor - MetOp
POES MHS 1b granules
MHS POES MHS L1b
Microwave Integrated Retrieval System
MIRS-McIDAS|Microwave McIDAS Products - MIRS
MSPPS|Microwave Precipitation and Surface Products System
Polar AIRS|Polar Automated Information Retrieval System
OSPO webpages

Date/Time of Initial Impact:  March 27, 1400 UTC
 

Date/Time of Expected End:
  TBD

Length of Outage:  TBD

Details/Specifics of Change:
On 26 March 2014, at 08.40 UTC, the MHS instrument on Metop-A entered into a fault mode during preparations for the out-of-plane maneuvre. Attempts to recover the instrument have so far not been successful and the anomaly investigation is focusing on the possible failure of a hardware switch on the instrument. The instrument is to remain OFF until a better understanding of the problem allows further diagnostic commanding to be performed. This is not expected before mid-next week and the data service could remain off for considerably longer. ESPC stopped receiving the Metop-2 MHS instrument data from EUMETSAT. Technicians are currently investigating this outage.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


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