Subject: Product Anomaly, (UPDATE #1) ESPC Network Outage. Issued: This is a multi-part message in MIME format. --------------080004010207040402040306 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update #1: *The outage has been resolved, and the systems are coming back up. We are getting GOES imagery in McIDAS, N-AWIPS and HMS. A comprehensive list of product impacts is provided. If you find that any of your services are still affected, please contact ESPC Operations. *Topic: *ESPC Network outage *Product(s) or Data Impacted:* Please see below *Date/Time Issued: * July 30, 2014 1955 UTC** *Date/Time of Initial Impact:* July 30 2014 1458 UTC** *Date/Time of Expected End:* July 30 2014 1730 UTC** *Length of Event:*Approximately 2 hours *Details/Specifics of Change:*A network switch IOS upgrade from 10:58am to 11:09am caused a ESPC network outage. Please check and verify the operation of your products. Report any problems to the Help Desk and open a PATRON ticket. A planned network switch upgrade on July 30, 2014 from 14:58 UTC to 15:09 UTC impacted SATEPS distribution servers. GOES-East and GOES-West Remapper servers were inaccessible during the outage. The issue has now been resolved, and the systems are coming back up. We are getting GOES imagery in McIDAS, N-AWIPS and HMS. A comprehensive list of product impacts is provided below. If you find that any of your services are still affected, please contact ESPC Operations. Summary: GOES-East Remapper (GOES-East Raw and Remapped Imagery for multiple applications) GOES-West Remapper (GOES-West Raw and Remapped Imagery for multiple applications) MTSAT Remapper (MTSAT-2 Raw and Remapped Imagery for multiple applications) N-AWIPS Ingest Hazard Mapping System (HMS) Microwave AWIPS Products - Blended TPW (delayed) On the web (OPSO website): MTSAT (hourly imagery) from 1332 UTC (next update is at 1800 UTC) GOES-East (30 minute imagery) from 1415 UTC to 1715 UTC GOES-West (30 minute imagery) from 1430 UTC to 1700 UTC Full list of affected applications (some products were delayed): Advanced Dvorak Technique Microwave McIDAS Products - AMSU ASCAT Conversion For 25KM Ocean Surface Winds Automated Smoke Detection and Tracking Algorithm Automated Snow and Ice Cover North America Daily 4-km Snow and Ice Cover Analysis Northern Hemisphere Daily 4-km (IMS) Snow and Ice Cover Analysis Southern Hemisphere Daily 4-km (IMS) AVHRR Cloud Drift Polar Winds AWIPS Composite for GINI Blended Sea Surface Temperature Microwave AWIPS Products - Blended TPW Microwave McIDAS Products - Blended TPW Ensemble Tropical Rainfall Potential Family of Service Four Satellite Composite GOES Aerosol Smoke Products-East GOES Aerosol Smoke Products-West Geostationary Sea Surface Temperature GOES-East Remapper GIS GeoTIFF and Shapefiles GOES High Density IR Cloud Drift Winds GOES High Density Water Vapor Sounder Ch. 10 Winds GOES High Density Water Vapor Sounder Ch. 11 Winds GOES High Density Shortwave IR Winds GOES High Density Visible Winds GOES High Density Water Vapor Winds GOES Surface and Insolation Products Full Disk GOES-West Remapper Hazard Mapping System - Data Pre-processing and Graphical User Interface Imager ASOS Snow and Ice Cover Analysis NH Daily 24-km (IMS) Snow and Ice Cover Analysis NH Daily 4-km (IMS) Microwave McIDAS Products - MIRS Model Automated Information Retrieval System MODIS IR Cloud Drift Polar Winds MODIS Water Vapor Polar Winds GOES-Based Multi-Platform Tropical Cyclone Surface Wind MTSAT High Density IR Cloud Drift Winds MTSAT High Density Shortwave IR Winds MTSAT High Density Visible Winds MTSAT High Density Water Vapor Winds MTSAT Remapper N-AWIPS Ingest Polar Automated Information Retrieval System Polar Mapping Single Field of View Microwave McIDAS Products - SSMIS Tropical Cyclone Formation Probability Microwave McIDAS Products - TRMM Volcanic Ash Application Wildfire Automated Biomass Burning Algorithm Winds Profiler *Contact Information for Further Information: * ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 *Web Site(s) for applicable information:* N/A This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request. --------------080004010207040402040306 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #1:  The outage has been resolved, and the systems are coming back up.  We are getting GOES imagery in McIDAS, N-AWIPS and HMS. A comprehensive list of product impacts is provided. If you find that any of your services are still affected, please contact ESPC Operations.

Topic:  ESPC Network outage

Product(s) or Data Impacted: Please see below

Date/Time Issued:  July 30, 2014 1955  UTC

Date/Time of Initial Impact:  July 30 2014  1458 UTC

Date/Time of Expected End:  July 30 2014  1730 UTC

Length of Event:  Approximately 2 hours

Details/Specifics of Change:  A network switch IOS upgrade from 10:58am to 11:09am caused a ESPC network outage.
Please check and verify the operation of your products.  Report any problems to the Help Desk and open a PATRON ticket.

A planned network switch upgrade on July 30, 2014 from 14:58 UTC to 15:09 UTC impacted SATEPS distribution servers. GOES-East and GOES-West Remapper servers were inaccessible during the outage. 

The issue has now been resolved, and the systems are coming back up.  We are getting GOES imagery in McIDAS, N-AWIPS and HMS. A comprehensive list of product impacts is provided below. If you find that any of your services are still affected, please contact ESPC Operations.

Summary:
GOES-East Remapper (GOES-East Raw and Remapped Imagery for multiple applications)
GOES-West Remapper (GOES-West Raw and Remapped Imagery for multiple applications)
MTSAT Remapper (MTSAT-2 Raw and Remapped Imagery for multiple applications)
N-AWIPS Ingest
Hazard Mapping System (HMS)
Microwave AWIPS Products - Blended TPW (delayed)

On the web (OPSO website):
MTSAT (hourly imagery) from 1332 UTC (next update is at 1800 UTC)
GOES-East (30 minute imagery) from 1415 UTC to 1715 UTC
GOES-West (30 minute imagery) from 1430 UTC to 1700 UTC

Full list of affected applications (some products were delayed):
Advanced Dvorak Technique
Microwave McIDAS Products - AMSU
ASCAT Conversion For 25KM Ocean Surface Winds
Automated Smoke Detection and Tracking Algorithm
Automated Snow and Ice Cover North America Daily 4-km
Snow and Ice Cover Analysis Northern Hemisphere Daily 4-km (IMS)
Snow and Ice Cover Analysis Southern Hemisphere Daily 4-km (IMS)
AVHRR Cloud Drift Polar Winds
AWIPS Composite for GINI
Blended Sea Surface Temperature
Microwave AWIPS Products - Blended TPW
Microwave McIDAS Products - Blended TPW
Ensemble Tropical Rainfall Potential
Family of Service
Four Satellite Composite
GOES Aerosol Smoke Products-East
GOES Aerosol Smoke Products-West
Geostationary Sea Surface Temperature
GOES-East Remapper
GIS GeoTIFF and Shapefiles
GOES High Density IR Cloud Drift Winds
GOES High Density Water Vapor Sounder Ch. 10 Winds
GOES High Density Water Vapor Sounder Ch. 11 Winds
GOES High Density Shortwave IR Winds
GOES High Density Visible Winds
GOES High Density Water Vapor Winds
GOES Surface and Insolation Products Full Disk
GOES-West Remapper
Hazard Mapping System - Data Pre-processing and Graphical User Interface
Imager ASOS
Snow and Ice Cover Analysis NH Daily 24-km (IMS)
Snow and Ice Cover Analysis NH Daily 4-km (IMS)
Microwave McIDAS Products - MIRS
Model Automated Information Retrieval System
MODIS IR Cloud Drift Polar Winds
MODIS Water Vapor Polar Winds
GOES-Based Multi-Platform Tropical Cyclone Surface Wind
MTSAT High Density IR Cloud Drift Winds
MTSAT High Density Shortwave IR Winds
MTSAT High Density Visible Winds
MTSAT High Density Water Vapor Winds
MTSAT Remapper
N-AWIPS Ingest
Polar Automated Information Retrieval System
Polar Mapping
Single Field of View
Microwave McIDAS Products - SSMIS
Tropical Cyclone Formation Probability
Microwave McIDAS Products - TRMM
Volcanic Ash Application
Wildfire Automated Biomass Burning Algorithm
Winds Profiler

Contact Information for Further Information:  ESPC Operations  at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information:  N/A

This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it make take up to two business days to process your unsubscribe request.

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