Subject: Product Outage/Anomaly: Update #2 Delay in Science data This is a multi-part message in MIME format. --Boundary_(ID_HL8LetiO+0w08lMoPv2HYw) Content-type: text/plain; charset=UTF-8; format=flowed Content-transfer-encoding: 7BIT *Update #2:***The latest Suomi-NPP status as of 22:00 UTC, all instruments are operating and are producing science data. During SVL contact 14407 (20:25 UTC - 20:36 UTC), the SG4 ground antenna control unit experienced an issue at SVL; therefore, stored mission data will not be available to users until after the next contact - SVL 14408 (22:07 UTC - 22:20 UTC). All science data from the time when the instruments were re-activated will be recovered, processed and distributed after the SVL 14408 contact. The high rate data (HRD) will be enabled during SVL 14408 contact and the direct readout community will see resumption of the HRD service once all final spacecraft housekeeping information is captured for detailed root cause analysis purposes. For those specific users with stringent timeliness requirements, data will not be redistributed to those users unless it meets their defined data timeliness cutoff. While all instruments are now operating, users should be aware that short term calibration fluctuations are possible due to minor temperature variations; however, all data collected will meet specification. Timing details of data availability for each instrument are as follows: ATMS nominal operations at 17:45 UTC, VIIRS nominal operations at 18:50 UTC, CrIS nominal operations at 19:18 UTC, CERES nominal operations at 19:21 UTC and OMPS nominal operations at 19:45 UTC.* * * Update #1: *As of 17:08 UTC, the Suomi-NPP spacecraft is now back to nominal mission pointing and the sequence to bring the instruments back to normal operations is underway. The latest information is ATMS was activated as of 17:44 UTC and preparations to return OMPS to normal operations have been executed. At the next contact (18:42 UTC- 18:53 UTC), the VIIRS and CrIS instrument activation process will occur. Progress in returning Suomi-NPP back to normal operations is ongoing and further updates will be provided after SVL contact 14407 (20:25 UTC - 20:36 UTC).* Topic:*S-NPP data delay beginning Contact SVL 14404 *Date/Time Issued:*August 8, 2014 2225 UTC *Product(s) or Data Impacted:* All data delayed for an unknown duration of time *Date/Time of Initial Impact: *, August 8, 2014 1425 UTC *Date/Time of Expected End: *unknown *Length of Outage: * TBD *Details/Specifics of Change: *A delay of data from NPP will begin to occur effective immediately. After a scheduled drag maneuver, the spacecraft unexpectedly went into Safe Mode and is in Earth Point. There will be no Science Data for an unknown duration of time. The situation is currently being investigated. Some data was not transferred to users because it did not meet their timeliness requirements. ** *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 * * *Web Site(s) for applicable information:*N/A You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. On Fri, Aug 8, 2014 at 2:30 PM, Chris Sisko - NOAA Federal > wrote: * * ESPC Help Desk and Shift Supervisor, please send out this update to all ESPC notification subscribers as fast as possible. Thanks and see below.* ** Update #1: *****As of 17:08 UTC, the Suomi-NPP spacecraft is now back to nominal mission pointing and the sequence to bring the instruments back to normal operations is underway. The latest information is ATMS was activated as of 17:44 UTC and preparations to return OMPS to normal operations have been executed. At the next contact (18:42 UTC- 18:53 UTC), the VIIRS and CrIS instrument activation process will occur. Progress in returning Suomi-NPP back to normal operations is ongoing and further updates will be provided after SVL contact 14407 (20:25 UTC - 20:36 UTC).** * Topic:*S-NPP data delay beginning Contact SVL 14404 *Date/Time Issued:*August 8, 2014 1840 UTC *Product(s) or Data Impacted:* All data delayed for an unknown duration of time *Date/Time of Initial Impact: *, August 8, 2014 1425 UTC *Date/Time of Expected End: *August 8, 2014 1842 UTC *Length of Outage: * Approx. 4.5 hours *Details/Specifics of Change: *A delay of data from NPP will begin to occur effective immediately. After a scheduled drag maneuver, the spacecraft unexpectedly went into Safe Mode and is in Earth Point. There will be no Science Data for an unknown duration of time. The situation is currently being investigated. Some data was not transferred to users because it did not meet their timeliness requirements. ** *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 * * *Web Site(s) for applicable information:*N/A You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_HL8LetiO+0w08lMoPv2HYw) Content-type: text/html; charset=UTF-8 Content-transfer-encoding: 8BIT
Update #2:  The latest Suomi-NPP status as of 22:00 UTC, all  instruments are operating and are producing science data.  During SVL contact 14407 (20:25 UTC -  20:36 UTC), the SG4 ground antenna control unit experienced an issue at SVL; therefore, stored mission data will not be available to users until after the next contact - SVL 14408 (22:07 UTC - 22:20 UTC).   All science data from the time when the instruments were re-activated will be recovered, processed and distributed after the SVL 14408 contact.  The high rate data (HRD) will be enabled during SVL 14408 contact and the direct readout community will see resumption of the HRD service once all final spacecraft housekeeping information is captured for detailed root cause analysis purposes.  For those specific users with stringent timeliness requirements, data will not be redistributed to those users unless it meets their defined data timeliness cutoff.  While all instruments are now operating, users should be aware that short term calibration fluctuations are possible due to minor temperature variations; however, all data collected will meet specification.  Timing details of data availability for each instrument are as follows:  ATMS nominal operations at 17:45 UTC, VIIRS nominal operations at 18:50 UTC, CrIS nominal operations at 19:18 UTC, CERES nominal operations at 19:21 UTC and OMPS nominal operations at 19:45 UTC.

Update #1: As of 17:08 UTC, the Suomi-NPP spacecraft is now back to nominal mission pointing and the sequence to bring the instruments back to normal operations is underway.  The latest information is ATMS was activated as of 17:44 UTC and preparations to return OMPS to normal operations have been executed.  At the next contact (18:42 UTC- 18:53 UTC), the VIIRS and CrIS instrument activation process will occur.  Progress in returning Suomi-NPP back to normal operations is ongoing and further updates will be provided after SVL contact 14407 (20:25 UTC - 20:36 UTC).

Topic: S-NPP  data delay beginning Contact SVL 14404

Date/Time Issued: August 8, 2014 2225 UTC

Product(s) or Data Impacted: All data delayed for an unknown duration of time

Date/Time of Initial Impact: , August 8, 2014  1425 UTC

Date/Time of Expected End:  unknown

Length of Outage:  TBD

Details/Specifics of Change:  A delay of data from NPP will begin to occur effective immediately. After a scheduled drag maneuver, the spacecraft unexpectedly went into Safe Mode and is in Earth Point.  There will be no Science Data for an unknown duration of time.  The situation is currently being investigated. 

Some data was not transferred to users because it did not meet their timeliness requirements.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.
On Fri, Aug 8, 2014 at 2:30 PM, Chris Sisko - NOAA Federal <chris.a.sisko@noaa.gov> wrote:

ESPC Help Desk and Shift Supervisor, please send out this update to all ESPC notification subscribers as fast as possible.  Thanks and see below.

Update #1:   As of 17:08 UTC, the Suomi-NPP spacecraft is now back to nominal mission pointing and the sequence to bring the instruments back to normal operations is underway.  The latest information is ATMS was activated as of 17:44 UTC and preparations to return OMPS to normal operations have been executed.  At the next contact (18:42 UTC- 18:53 UTC), the VIIRS and CrIS instrument activation process will occur.  Progress in returning Suomi-NPP back to normal operations is ongoing and further updates will be provided after SVL contact 14407 (20:25 UTC - 20:36 UTC).

Topic: S-NPP  data delay beginning Contact SVL 14404

Date/Time Issued: August 8, 2014 1840 UTC

Product(s) or Data Impacted: All data delayed for an unknown duration of time

Date/Time of Initial Impact: , August 8, 2014  1425 UTC

Date/Time of Expected End:  August 8, 2014 1842 UTC

Length of Outage:  Approx.  4.5 hours

Details/Specifics of Change:  A delay of data from NPP will begin to occur effective immediately. After a scheduled drag maneuver, the spacecraft unexpectedly went into Safe Mode and is in Earth Point.  There will be no Science Data for an unknown duration of time.  The situation is currently being investigated. 

Some data was not transferred to users because it did not meet their timeliness requirements.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.
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