Subject: Product Outage/ Anomaly: SNPP data delay Issued: September 24, This is a multi-part message in MIME format. --Boundary_(ID_MjdM24RVK1dcXc+p5Bdfbg) Content-type: text/plain; charset=UTF-8; format=flowed Content-transfer-encoding: 7BIT *Topic:* SNPP data outage/delay all products * * *Date/Time Issued:* September 24, 2014 0848 UTC *Product(s) or Data Impacted: * All *Date/Time of Initial Impact:* 09/24/2014 07:09 UTC *Date/Time of Expected End:* 09/24/2014 10:30 UTC *Duration:* 03:21 * * *Details:* Svalbard antenna did not track the satellite due to antenna control unit (ACU) malfunction. Antenna operators were able to return the antenna to service prior to LOS but there was not enough time to recover the stored mission data (SMD). The SMD will be recovered during Svalbard rev 15067 AOS 08:49 UTC. Recovery and processing should be done by 10:30 UTC. Some data may not transferred to users because it did not meet their timeliness requirements. * * ** *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_MjdM24RVK1dcXc+p5Bdfbg) Content-type: text/html; charset=UTF-8 Content-transfer-encoding: 8BIT

Topic: SNPP data outage/delay all products

Date/Time Issued: September 24, 2014 0848 UTC

Product(s) or Data Impacted: All

Date/Time of Initial Impact: 09/24/2014 07:09 UTC

Date/Time of Expected End: 09/24/2014 10:30 UTC

Duration: 03:21

Details: Svalbard antenna did not track the satellite due to antenna control unit (ACU) malfunction. Antenna operators were able to return the antenna to service prior to LOS but there was not enough time to recover the stored mission data (SMD). The SMD will be recovered during Svalbard rev 15067 AOS 08:49 UTC. Recovery and processing should be done by 10:30 UTC.

Some data may not transferred to users because it did not meet their timeliness requirements.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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