Subject: Product Outage/ Anomaly: (Update#1) SNPP data delay Issued: This is a multi-part message in MIME format. --Boundary_(ID_SyE8M15BxYuxttXer8Enmw) Content-type: text/plain; charset=UTF-8; format=flowed Content-transfer-encoding: 7BIT *Update#1: *Issues with data management and recovery system will delay recovery of missing SMD from SVL contact 15176. CGS ground engineer notified and will be on-site for fix. Ground crew can accomplish recovery once complete. Time is to be determined. ** *Topic:* SNPP data outage/delay all products *Date/Time Issued: *October 2, 20140620 UTC * Product(s) or Data Impacted:*All* Date/Time of Initial Impact:*October 2, 2014 0118 UTC* Date/Time of Expected End:*October 2, 2014 0133 UTC* Length of Outage:*15 minutes* **Details/Specifics of Change:* Loss of telemetry was observed from NPP ground crew during Svalbard contact 15176, possibly due to expected radio frequency interference. Telemetry was established before end of contact but not enough time to recover Stored Mission Data (SMD) from site. Ground crew will accomplish a double data dump on next scheduled contact, Svalbard 15177 at 03:00 UTC. Recovery and process should be completed by 06:00 UTC. Some data may not transferred to users because it did not meet their timeliness requirements. *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_SyE8M15BxYuxttXer8Enmw) Content-type: text/html; charset=UTF-8 Content-transfer-encoding: 8BIT Update#1: Issues with data management and recovery system will delay recovery of missing SMD from SVL contact 15176. CGS ground engineer notified and will be on-site for fix. Ground crew can accomplish recovery once complete. Time is to be determined.

Topic: SNPP data outage/delay all products

Date/Time Issued: October 2, 2014 0620 UTC

Product(s) or Data Impacted: All

Date/Time of Initial Impact: October 2, 2014 0118 UTC

Date/Time of Expected End: October 2, 2014 0133 UTC

Length of Outage: 15 minutes

Details/Specifics of Change: Loss of telemetry was observed from NPP ground crew during Svalbard contact 15176, possibly due to expected radio frequency interference. Telemetry was established before end of contact but not enough time to recover Stored Mission Data (SMD) from site. Ground crew will accomplish a double data dump on next scheduled contact, Svalbard 15177 at 03:00 UTC. Recovery and process should be completed by 06:00 UTC.

Some data may not transferred to users because it did not meet their timeliness requirements.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

--Boundary_(ID_SyE8M15BxYuxttXer8Enmw)--