Subject: Product Outage/Anomaly: (Update#1) Tidal Prod data delayed: This is a multi-part message in MIME format. --Boundary_(ID_Aip+1y3g6RreEOI7huBXlw) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT *U**pdate#1*:The ESPC Tidal Prod server has been recovered. The cause of the outage was due to the virtual machine for the SQL server database going down. * Topic:*Tidal Prod data delayed *Date/Time**Issued:*October 13, 2014 0645 UTC * * *Product(s) or Data Impacted:*All ESPC products on Tidal Prod **** *Date/Time of Initial Impact:*October 13, 2014 0330 UTC * *** *Date/Time of Expected End:*October 13, 2014 0530 UTC * * *Length of Outage:*2 hours* * *Details/Specifics of Change:*The Environmental Satellite Processing Center (ESPC) has encountered issues with data production on the Tidal Prod server. ESPC is unable to send or receive products from Tidal Prod. The problem is being investigated. ESPC will send further updates as information becomes available. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:* N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_Aip+1y3g6RreEOI7huBXlw) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT
Update#1:The ESPC Tidal Prod server has been recovered. The cause of the outage was due to the virtual machine for the SQL server database going down.Date/Time Issued: October
13, 2014 0645
UTC
Product(s) or Data Impacted: All ESPC
products on Tidal Prod
Date/Time of Initial Impact: October 13,
2014 0330 UTC
Date/Time of Expected End:
October 13,
2014 0530 UTC
Length of Outage: 2 hours
Details/Specifics of Change: The Environmental Satellite Processing Center (ESPC) has encountered issues with data production on the Tidal Prod server. ESPC is unable to send or receive products from Tidal Prod. The problem is being investigated. ESPC will send further updates as information becomes available.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880
Web Site(s) for applicable
information: N/A
This message was sent by ESPC.Notification@noaa.gov.
You have been sent this and other notifications because you have
opted in to receive it. If for any reason, you wish to
unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov
or (301) 817-3880. Please note: it may take up to two business
days to process your unsubscribe request.