Subject: Product Outage/Anomaly: Update #1 - Polar Prod data delayed:
This is a multi-part message in MIME format.
--Boundary_(ID_zyqQGv0TPUUpxPkl+5Lq4A)
Content-type: text/plain; charset=windows-1252; format=flowed
Content-transfer-encoding: 7BIT
*Update #1: *The TidalProd server has been recovered. The cause of the
outage was due to the Tidal Master Service encountered a "running
out of
memory" error.
*
Topic:*Polar Prod data delayed
*Date/Time**Issued:*October 17, 2014 0558 UTC *
*
*Product(s) or Data Impacted:*All ESPC products on Polar Prod
****
*Date/Time of Initial Impact:*October 17, 2014 0219 UTC *
***
*Date/Time of Expected End:*October 17, 2014 0510 UTC
*Length of Outage:*N/A*
*
*Details/Specifics of Change:*The Environmental Satellite Processing
Center (ESPC) has encountered issues with data production on the Polar
Prod server. ESPC is unable to send or receive products from Polar
Prod. The problem is being investigated by system admin and the Tidal
on-call person. ESPC will send further updates as information becomes
available.
*Contact Information for Further Information:* ESPC Operations at
ESPCOperations@noaa.gov at 301-817-3880 **
*Web Site(s) for applicable information:* N/A
This message was sent by ESPC.Notification@noaa.gov. You have been sent
this and other notifications because you have opted in to receive
it. If
for any reason, you wish to unsubscribe, please contact ESPC Help Desk
at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take
up to two business days to process your unsubscribe request.
--Boundary_(ID_zyqQGv0TPUUpxPkl+5Lq4A)
Content-type: text/html; charset=windows-1252
Content-transfer-encoding: 8BIT
Update #1: The Tidal
Prod server has been recovered. The cause of the outage
was due to the Tidal Master Service encountered a "running out of
memory" error.
Topic: Polar Prod data delayed
Date/Time Issued: October
17, 2014 0558
UTC
Product(s) or Data Impacted: All ESPC
products on Polar Prod
Date/Time of Initial Impact: October 17,
2014 0219 UTC
Date/Time of Expected End:
October
17, 2014 0510 UTC
Length of Outage: N/A
Details/Specifics of Change: The Environmental Satellite
Processing Center (ESPC) has encountered issues with data
production on the Polar Prod server. ESPC is unable to send or
receive products from Polar Prod. The problem is being
investigated by system admin and the Tidal on-call person.
ESPC
will send further updates as information becomes available.
Contact Information for Further Information: ESPC
Operations
at ESPCOperations@noaa.gov
at 301-817-3880
Web Site(s) for applicable
information: N/A
This message was sent by ESPC.Notification@noaa.gov.
You have been sent this and other notifications because you have
opted in to receive it. If for any reason, you wish to
unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov
or (301) 817-3880. Please note: it may take up to two business
days to process your unsubscribe request.
--Boundary_(ID_zyqQGv0TPUUpxPkl+5Lq4A)--