Subject: Product Outage/Anomaly : (Update #2) MTSAT-2 Data Outage This is a multi-part message in MIME format. --------------070305080704080202090405 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *Update #3**:***After an extensive outage, electrical power has been restored at Kaena Point, Hawaii, enabling the MTSAT-2 antenna ground station at the site to acquire and rebroadcast HRIT data. Effective 0330 UTC, July 10, users in the Continental U.S. should now be receiving MTSAT-2 HRIT data via their DOMSAT ground stations. NESDIS will continue to monitor to ensure data transmissions are continuous.* Update #2: *The DOMSAT contractor is tracking the MTSAT-2 data loss issue (power outage) through their Ticket No. 91450.**DOMSAT technicians are still working on the problem *. Update #1: *The data interruption is being caused by a loss of signal from the NOAA DOMSAT that rebroadcasts MTSAT-2 HRIT data to user downlink antenna sites in the Continental United States. DOMSAT technicians are working on the problem and will restore MTSAT-2 data service as soon as possible. * Topic: *MTSAT-2 Data Outage. * Date/Time Issued**:*July 10, 2015 0512 UTC *Product(s) or Data Impacted:*MTSAT-2 Data *Date/Time of Initial Impact:***July 09, 2015 1701Z ** *Date/Time of Expected End:***July 10, 2015 0330 UTC ** *Length of Event:***10.5 Hours * **Details/Specifics of Change: *ESPC is currently not receiving MTSAT-2 data. The problem is being investigated. C*ontact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. ** ** *Web Site(s) for applicable information:*N/A ** ** --------------070305080704080202090405 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit

Update #3:  After an extensive outage, electrical power has been restored at Kaena Point, Hawaii, enabling the MTSAT-2 antenna ground station at the site to acquire and rebroadcast HRIT data.  Effective 0330 UTC, July 10, users in the Continental U.S. should now be receiving  MTSAT-2 HRIT data via their DOMSAT ground stations.  NESDIS will continue to monitor to ensure data transmissions are continuous.

Update #2:  The DOMSAT contractor is tracking the MTSAT-2 data loss issue (power outage) through their Ticket No. 91450.  DOMSAT technicians are still working on the problem .

Update #1: The data interruption is being caused by a loss of signal from the NOAA DOMSAT that rebroadcasts MTSAT-2 HRIT data to user downlink antenna sites in the Continental United States. DOMSAT technicians are working on the problem and will restore MTSAT-2 data service as soon as possible.

Topic:  MTSAT-2 Data Outage.
 
Date/Time Issued:   July 10, 2015 0512 UTC

Product(s) or Data Impacted:  MTSAT-2 Data

Date/Time of Initial Impact:  July 09, 2015 1701Z

Date/Time of Expected End: July 10, 2015 0330 UTC 

Length of Event:  10.5 Hours
Details/Specifics of Change: ESPC is currently not receiving MTSAT-2 data. The problem is being investigated.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

Web Site(s) for applicable information: N/A

 

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