Subject: Product Outage/Delay:Update #2: SNPP data delay, Issued: This is a multi-part message in MIME format. --------------060806090008040707060205 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit **Update #2:* *ESPC was informed by the IDPS controller that their have failed back to the DDS01 server as of 1515z on July 28, 2015. * Update #1: *IDPS engineers Discovered that the delays were caused by the storenext process on the ESPC system. ESPC is troubleshooting with sys admins. Currently only NDE is being affected. * Topic:* SNPP data delay (Multiple users) *Date/Time Issued:* July 28, 2015 1645Z *Product(s) or Data Impacted:* All mission data (Multiple users) *Date/Time of Initial Impact:* July 27, 2015 1830Z *Date/Time of Expected End:* July 27, 2015 2000Z *Length of Outage:* approx 1 1/2 hours Details/Specifics of Change: The DDS group encountered an error and was restarted at engineer direction. All data should be flowing normally now. Some data was not transferred to users because it did not meet their timeliness requirements. WR# 31277 The DDS group encountered an error and was restarted at engineer direction. All data should be flowing normally now. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 ** *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --------------060806090008040707060205 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Update #2: ESPC was informed by the IDPS controller that  their have failed back to the DDS01 server as of 1515z on July 28, 2015.

Update #1: 
IDPS engineers Discovered that the delays were caused by the storenext process on the ESPC system. ESPC is troubleshooting with sys admins. Currently only NDE is being affected.

Topic:
SNPP data delay (Multiple users)

Date/Time Issued: July 28, 2015  1645Z

Product(s) or Data Impacted:  All mission data (Multiple users)

Date/Time of Initial Impact:  July 27, 2015  1830Z

Date/Time of Expected End:  July 27, 2015  2000Z

Length of Outage:  approx 1  1/2 hours

Details/Specifics of Change:  The DDS group encountered an error and was restarted at engineer direction. All data should be flowing normally now.   Some data was not transferred to users because it did not meet their timeliness requirements.

WR# 31277   The DDS group encountered an error and was restarted at engineer direction. All data should be flowing normally now.


Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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