Subject: Product Outage/Anomaly: CERES and VIIRS Products data This is a multi-part message in MIME format. --Boundary_(ID_b1avPFncFbNk+SinLXC/mQ) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Topic: *CERES and VIIRS Products * Date/Time Issued*: January 14, 2016 2026Z *Product(s) or Data Impacted:* CERES and VIIRS Products *Date/Time of Initial Impact:* January 14, 2016 18:11Z * **Date/Time of Expected End:***Unknown *Length of Outage: *Unknown *Details/Specifics of Change:* No stored mission data (SMD) was received at the start of Svalbard rev 21840 AOS 18:11Z. SMD was not being received and forwarded to IDPS from the NESDIS Data Handling Node (DHN) following a DHN RAID battery change. The DHN domain processes were stopped and restarted and IDPS began receiving data at 18:28Z (IDPS missed approximately the first half of the SMD). The Data Monitor and Recovery (DMR) generated recovery requests and was recovering SMD nominally until the DHN experienced another failure around 19:15Z causing DMR recovery requests to stop. Some data may not be transferred to users because it did not meet their timeliness requirements. Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 Web Site(s) for applicable information: N/A This message was sent to ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_b1avPFncFbNk+SinLXC/mQ) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT
Topic: CERES and VIIRS Products

Date/Time Issued
:  January 14, 2016 2026Z

Product(s) or Data Impacted: CERES and VIIRS Products

Date/Time of Initial Impact: January 14, 2016 18:11Z

Date/Time of Expected End:  Unknown

Length of Outage:  Unknown

Details/Specifics of Change:  No stored mission data (SMD) was received at the start of Svalbard rev 21840 AOS 18:11Z.  SMD was not being received and forwarded to IDPS from the NESDIS Data Handling Node (DHN) following a DHN RAID battery change.  The DHN domain processes were stopped and restarted and IDPS began receiving data at 18:28Z  (IDPS missed approximately the first half of the SMD).  The Data Monitor and Recovery (DMR) generated recovery requests and was recovering SMD nominally until the DHN experienced another failure around 19:15Z causing DMR recovery requests to stop.


Some data may not be transferred to users because it did not meet their timeliness requirements.

Contact
    Information for Further Information: ESPC
    Operations at ESPCOperations@noaa.gov
    at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent to ESPC.Notification@noaa.gov.
You have been sent this and other notifications because you have
opted in to receive it. If for any reason, you wish to unsubscribe,
please contact ESPC Help Desk at ESPCOperations@noaa.gov or
(301) 817-3880. Please note: it may take up to two business days to
process your unsubscribe request.

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