Subject: Product Anomaly/Outage: Update #2,
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**Update #2:****Terra spacecraft remained in safe hold throughout the
weekend allowing time for the Flight Operations Team to determine cause
of entry into safe hold, develop recovery procedures, test against
simulator and present to Anomaly Review Board plans for recovery.
February 22, 2016, the recovery procedures were approved. The Flight
Operation Team was successful in restoring operations to the Spacecraft
Computer. Instrument recovery activities will start February 23, 2016
and likely take multiple days.We will send out an update when MODIS
Direct Broadcast is available.
*
Correction: *Following MODIS applications are being impacted by this
outage--
HMS, IMS, Winds, BBEP, Dust, Ocean Color and ADDE servers (TERRA/XXX,
EOS/MODAMXXXX, MODIS/AMXXX).*
Update #1: *Following MODIS applications are being impacted by this
outage--
HMS, IMS, Winds, BBEP, Dust, and ADDE servers (TERRA/XXX and EOS/AMXXX)
*
Topic:*TERRA Data Outage
*Date/Time**Issued:*February 23, 2016 1140Z*
*
*Product(s) or Data Impacted:*TERRA data
*
Date/Time of Initial Impact:*February 18, 2016, 1433Z
****
*Date/Time of Expected End: *Unknown
*Length of Outage:*Multiple Days
*Impacts on Users and Significance:* TERRA data is not available on
EOS Box
*User Actions:* none
*Details/Specifics of Change: Per GSFC:*On February 18, 2016 at
approximately 1433z, the Terra spacecraft entered safe mode.
Spacecraft
is currently in a stable configuration however there is no science data
being collected. Recovery is likely to take multiple days. Will post
message when Terra MODIS is again available via direct broadcast." so
that the TERRA data is not available on EOS box
*Web Site(s) for applicable information:* N/A
Contact Information for Further Information: ESPC Operations at
ESPCOperations@noaa.gov and 301-817-3880
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Update #2: Terra spacecraft remained in safe hold
throughout the weekend allowing time for the Flight
Operations
Team to determine cause of entry into safe hold, develop
recovery procedures, test against simulator and present to
Anomaly Review Board plans for recovery. February 22, 2016,
the recovery procedures were approved. The Flight Operation
Team was successful in restoring operations to the Spacecraft
Computer. Instrument recovery activities will start
February
23, 2016 and likely take multiple
days.
We will send out an update when
MODIS Direct Broadcast is available.
Correction: Following MODIS applications are being impacted
by this
outage--
HMS, IMS, Winds, BBEP, Dust, Ocean Color and ADDE servers
(TERRA/XXX, EOS/MODAMXXXX, MODIS/AMXXX).
Update #1: Following
MODIS applications are being impacted by this outage--
HMS, IMS, Winds, BBEP, Dust, and ADDE servers (TERRA/XXX and
EOS/AMXXX)
Topic: TERRA Data Outage
Date/Time Issued: February
23, 2016 1140Z
Product(s) or Data Impacted: TERRA data
Date/Time of Initial Impact: February 18, 2016, 1433Z
Date/Time of Expected End: Unknown
Length of Outage:
Multiple Days
Impacts on Users and
Significance: TERRA data is not available on EOS Box
User Actions: none
Details/Specifics of Change: Per GSFC: On February 18,
2016 at approximately 1433z, the Terra spacecraft entered safe
mode. Spacecraft is currently in a stable configuration however
there is no science data being collected. Recovery is likely to
take multiple days. Will post message when Terra MODIS is again
available via direct broadcast." so that the TERRA data is not
available on EOS box
Web Site(s) for applicable
information: N/A
Contact Information for Further Information:
ESPC Operations at
ESPCOperations@noaa.gov
and 301-817-3880
--Boundary_(ID_YQaBOqmsjXwHwB/bR53hwg)--