Subject: SARSAT Outage/Anomaly: UPDATE #2 : Hawaii 1 and 2 LEO This is a multi-part message in MIME format. --Boundary_(ID_8si5KkPJes0tKE8gdED2Kw) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #2:* Final Update: Hawaii 2 has returned to normal operations. The vendor informed us the problem was caused by a power outage, and sent a technician to the site to restart Hawaii 2.* * *Update #1: *Hawaii 1 has returned to normal operations. The vendor now believes the problem was caused by a power outage and has sent a technician to the site to restart Hawaii 2*.* *Topic:* SARSAT Outage/Anomaly: Hawaii 1 and 2 Low Earth Orbit (LEO) Ground Stations Offline *Date/Time Issued: * August 10, 2016 1850Z *Product(s) or Data Impacted:* SARSAT alert data *Date/Time of Initial Impact:* August 10th 0719Z *Date/Time of Expected End: *August 10th 1713Z *Length of Outage: * Approximately 10hrs *Details/Specifics of Change: *USMCC is unable to communicate with Hawaii 1 and 2, the vendor believes it is a communications problem. A trouble ticket has been opened with Verizon. *Impact: *Minor-Distress alert detection/reporting timeliness affected. *Contact Information for Further Information: *USMCC Operations usmcc@noaa.gov at 301-817-4576 *Web Site(s) for applicable information:* N/A You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_8si5KkPJes0tKE8gdED2Kw) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update #2: Final Update: Hawaii 2 has returned to normal operations.  The vendor informed us the problem was caused by a power outage, and sent a technician to the site to restart Hawaii 2.

Update #1: Hawaii 1 has returned to normal operations.  The vendor now believes the problem was caused by a power outage and has sent a technician to the site to restart Hawaii 2.

Topic:  SARSAT Outage/Anomaly: Hawaii 1  and 2 Low Earth Orbit (LEO) Ground Stations Offline

Date/Time Issued:  August 10, 2016 1850Z

Product(s) or Data Impacted:  SARSAT alert data

Date/Time of Initial Impact:  August 10th 0719Z

Date/Time of Expected End: August 10th 1713Z

Length of Outage:  Approximately 10hrs

Details/Specifics of Change:  USMCC is unable to communicate with Hawaii 1 and 2, the vendor believes it is a communications problem.  A trouble ticket has been opened with Verizon.

Impact: Minor-Distress alert detection/reporting timeliness affected.

Contact Information for Further Information: USMCC Operations usmcc@noaa.gov at 301-817-4576

Web Site(s) for applicable information: N/A

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.




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