Subject: Product Outage/Anomaly: (Update #3) NDE Product Outage Issued: This is a multi-part message in MIME format. --Boundary_(ID_61shAG7tecrskZQDMm7MQw) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update#3: *As of 1730Z, the SNPP**NDE system remains offline as technicians and engineers continue to restore the system. Progress to restore the system is being made, but the return to service time is not yet available. Further updates will be provided as soon as more information is made available. *Update #2 :* NDE continues to remain down. Engineers have been working through the night to fix the problem. More updates will be sent out when information becomes available. * Update #1:***Hardware failure has been identified as the cause of NDE problem. Engineers are still working on the solution. More updates will be sent out when information become available.* Topic: *NDE Product Outage** *Date/Time Issued**:*September 2, 2016 1805Z *Product(s) or Data Impacted:*NDE is currently not generating products. All NDE products are affected. *Date/Time of Initial Impact:*September 1, 2016 1627Z ** *Date/Time of Expected End:***Unknown *Length of Event:*Unknown ***Details/Specifics of Change: *At ~1627Z all production servers stopped generating products. Engineers are currently investigating. *C**ontact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. ** *Web Site(s) for applicable information:*N/A --Boundary_(ID_61shAG7tecrskZQDMm7MQw) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT
Update#3:  As of 1730Z, the SNPP NDE system remains offline as technicians and engineers continue to restore the system.  Progress to restore the system is being made, but the return to service time is not yet available.  Further updates will be provided as soon as more information is made available.

Update #2 : NDE continues to remain down.  Engineers have been working through the night to fix the problem. More updates will be sent out when information becomes available. 

Update #1: Hardware failure has been identified as the cause of NDE problem. Engineers are still working on the solution. More updates will be sent out when information become available.

Topic:  NDE Product Outage 

Date/Time Issued:  September 2, 2016  1805Z

Product(s) or Data Impacted:  NDE is currently not generating products.  All NDE products are affected. 

Date/Time of Initial Impact:  September 1, 2016  1627Z

Date/Time of Expected End:  Unknown

Length of Event:  Unknown

Details/Specifics of Change: At ~1627Z  all production servers stopped generating products.  Engineers are currently investigating.   

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

Web Site(s) for applicable information: N/A

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