Subject: Product Outage/Anomaly: SNPP Data Outage Issued: December 21, This is a multi-part message in MIME format. --Boundary_(ID_UpQIdIcqfMYMYOZ2R0aGow) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT *Update #1: * VIIRS science data is now being received and processed by IDPS. * Topic:***VIIRS anomaly. *Date/Time Issued:* December 21, 2016 0135Z * Product(s) or Data Impacted:***All SNPP products that use VIIRS data.* ** **Date/Time of Initial Impact:*December 20, 2016 1828Z *Date/Time of Expected End:* December 21, 2016 0109Z * **Length of Outage:* 6 hours and 45 minutes *Details/Specifics of Change:*On Rev 26679 SNPP rose in SBC Lock Up mode. VIIRS is not recording Science data. Missed data can not be recovered. Engineers are in the process of troubleshooting. VIIRS was turned to OP_DAY mode on rev 26680 at 21:47:29z. Science data will be available on the next SMD playback (Rev 26681) but DNB data will be degraded until all the tables have been loaded. Hopefully by rev 26682. approx 0118z. * Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 *Web Site(s) for applicable information: *N/A* *This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_UpQIdIcqfMYMYOZ2R0aGow) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT
Update #1: style="font-family:arial,sans-serif">VIIRS science data is now being received and processed by IDPS.

Topic: VIIRS anomaly.

 Date/Time Issued: December 21, 2016 0135Z

Product(s) or Data Impacted: All SNPP products that use VIIRS data.

Date/Time of Initial Impact: December 20, 2016 style="font-family:arial,sans-serif">

Date/Time of Expected End: December 21, 2016
Length of Outage: 6 hours and 45 minutes

Details/Specifics of Change: On Rev 26679 SNPP rose in SBC Lock Up mode. VIIRS is not recording Science data. Missed data can not be recovered. Engineers are in the process of troubleshooting.

VIIRS was turned to OP_DAY mode on rev 26680 at 21:47:29z. Science data will be available on the next SMD playback (Rev 26681) but DNB data will be degraded until all the tables have been loaded. Hopefully by rev 26682. approx 0118z.


Contact Information for Further Information: Operations at href="mailto:ESPCOperations@noaa.gov" target="_blank">ESPCOperations@noaa.gov value="+13018173880" href="tel:301-817-3880" target="_blank">301-817-3880

Web Site(s) for applicable information:
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