Subject: Administrative: (Update #3) Jason Data Outage - Issued: This is a multi-part message in MIME format. --Boundary_(ID_wGoDZJOiuhauuXQM0vyr7g) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #3: *A fix to the Jason-2 and Jason-3 code is still being worked on by CNES. They hope to be able to deliver a patch tomorrow (JDAY 023). Once the patch is in place, we will resume normal processing. *Update #2: *An error has been identified in the Jason-2 and Jason-3 code that has stopped the processing, and a fixed is currently being developed. This fix will not be able to be applied until Monday, January 22, 2018 at the earliest. ****Update #1: **This issue will not be resolved in till J-day 022. **Topic: **Jason Data Outage* * *Date/Time Issued**:*January 20, 2018 1455Z *Product(s) or Data Impacted:*All Jason-2 and Jason-3 OGDRs distributed via the Products Distribution and Access (PDA) to users and the CLASS archive. *Time of Initial Impact:* January 20, 2018 0000Z *Date/Time of Expected End: *Until further Notice *Length of Outage: *TBD *Details/Specifics of Change: *Due to an as yet to be determined problem with the NOAA and EUMETSAT NOAA product processing, no Jason-2 or Jason-3 OGDRs are currently being generated. *Contact Information for Further Information: * David Donahue Satellite Services Division NOAA/NESDIS/OSPO/SPSD/SPB (301)683-3236 David.R.Donahue@noaa.gov *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_wGoDZJOiuhauuXQM0vyr7g) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update #3: A fix to the Jason-2 and Jason-3 code is still being worked on by CNES. They hope to be able to deliver a patch tomorrow (JDAY 023). Once the patch is in place, we will resume normal processing.

Update #2: An error has been identified in the Jason-2 and Jason-3 code that has stopped the processing, and a fixed is currently being developed. This fix will not be able to be applied until Monday, January 22, 2018 at the earliest.

Update #1: This issue will not be resolved in till J-day 022.

Topic:

Date/Time Issued: January 20, 2018 1455Z

Product(s) or Data Impacted: All Jason-2 and Jason-3 OGDRs distributed via the Products Distribution and Access (PDA) to users and the CLASS archive.

Time of Initial Impact: January 20, 2018 0000Z

Date/Time of Expected End: Until further Notice

Length of Outage: TBD

Details/Specifics of Change: Due to an as yet to be determined problem with the NOAA and EUMETSAT NOAA product processing, no Jason-2 or Jason-3 OGDRs are currently being generated.

Contact Information for Further Information:

David Donahue
Satellite Services Division
NOAA/NESDIS/OSPO/SPSD/SPB
(301)683-3236
David.R.Donahue@noaa.gov

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

--Boundary_(ID_wGoDZJOiuhauuXQM0vyr7g)--