Subject: Product Outage/Anomaly: Update #2 Product Distribution This is a multi-part message in MIME format. --Boundary_(ID_o2YRxpKEhT06NO028cMJcg) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT **Update #2:**The PDA anomaly has been corrected although the workload is high while processing backlogged data. PDA experienced some data loss and will be working on data recovery through tomorrow. The PDA support team is continuing to monitor and verify the environment until the workload is back to nominal. This can take several hours. The interruption began about 1611z and ended ~2024z.** * Update #1:* Users continue to experience connection issues to PDA. Technicians are currently investigating. * Topic:* PDA Issues *Date/Time Issued**:*January 28, 2018 2110Z *Product(s) or Data Impacted*: ESPC products from the Product Distribution and Access (PDA) system. *Date/Time of Initial Impact*:January 28, 2018 1603Z *Date/Time of Expected End**: *TBD *Length of Event: *TBD *Details/Specifics of Change:*The ESPC PDA server is experiencing issues at present. Technicians are currently investigating. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_o2YRxpKEhT06NO028cMJcg) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT

Update #2: size="+3">The PDA anomaly has been corrected although the workload is high while processing backlogged data. PDA experienced some data loss and will be working on data recovery through tomorrow. The PDA support team is continuing to monitor and verify the environment until the workload is back to nominal. This can take several hours. The interruption began about 1611z and ended ~2024z.

Update #1:
Users continue to experience connection issues to PDA.
Topic:
PDA Issues

Date/Time Issued: January 28, 2018

Product(s) or Data Impacted: ESPC products from the Product Distribution and Access (PDA) system.

Date/Time of Initial Impact: January 28, 2018 1603Z

Date/Time of Expected End: TBD

Length of Event: TBD

Details/Specifics of Change: The ESPC PDA server is experiencing issues at present. Technicians are currently investigating.

Contact Information for Further Information: href="mailto:ESPCOperations@noaa.gov" target="_blank">ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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