Subject: Product Outage/Anomaly: Update #3 Product Distribution This is a multi-part message in MIME format. --Boundary_(ID_ySEltt2bqfejUWaqLeIEtQ) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT **Update #3: **As of 0120Z, PDA has recovered all data from the anomaly that is possible at this time. ** *Update #2: * The PDA anomaly has been corrected although the workload is high while processing backlogged data. PDA experienced some data loss and will be working on data recovery through tomorrow. The PDA support team is continuing to monitor and verify the environment until the workload is back to nominal. This can take several hours. The interruption began about 1611z and ended ~2024z. *Update #1:* Users continue to experience connection issues to PDA. Technicians are currently investigating. * Topic:* PDA Issues *Date/Time Issued**:*January 29, 2018 0138Z *Product(s) or Data Impacted*: ESPC products from the Product Distribution and Access (PDA) system. *Date/Time of Initial Impact*:January 28, 2018 1603Z *Date/Time of Expected End**: *January 29, 2018 0120Z *Length of Event: *9 hours and 17 mins. *Details/Specifics of Change:*The ESPC PDA server is experiencing issues at present. Technicians are currently investigating. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent from ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_ySEltt2bqfejUWaqLeIEtQ) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT

Update #3: recovered all data from the anomaly that is possible at this time.

Update #2: although the workload is high while processing backlogged data. PDA experienced some data loss and will be working on data recovery through tomorrow. The PDA support team is continuing to monitor and verify the environment until the workload is back to nominal. This can take several hours. The interruption began about 1611z and ended ~2024z.

Update #1: Users continue to experience connection issues to PDA.
Topic: PDA Issues

Date/Time Issued: January 29, 2018
Product(s) or Data Impacted: ESPC products from the Product Distribution and Access (PDA) system.

Date/Time of Initial Impact: January 28, 2018 1603Z

Date/Time of Expected End: January 29, 2018 0120Z

Length of Event: hours and 17 mins.

Details/Specifics of Change: The ESPC PDA server is experiencing issues at present. Technicians are currently investigating.

Contact Information for Further Information: href="mailto:ESPCOperations@noaa.gov" target="_blank">ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

--Boundary_(ID_ySEltt2bqfejUWaqLeIEtQ)--