Subject: Product Outage/Anomaly: Update #1 - Product Distribution This is a multi-part message in MIME format. --Boundary_(ID_hqRZZQ6zLAf+RObyyw6mlg) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #1 - Final: *The emergency software fix to correct the problem with checksum files pulled via SFTP has been completed February 09th 2200Z. The ESPDS support team has verified the environment nominal and is continuing to monitor. *Topic: *PDA Problem with checksum files pulled via SFTP *Date/Time Issued: * February 9, 2018 2215Z *Product(s) or Data Impacted: *Only checksum files on PDA that are pulled by users via SFTP. *Date/Time of Initial Impact: *Approximately February 8, 2018 1400Z *Date/Time of Expected End: *February 09, 2018 2200Z *Length of Event: *32 hours *Details/Specifics of Change: *Since our maintenance yesterday, users have been unable to pull checksum file via SFTP from our PDA system. Technicians are testing an emergency software fix for this issue now and should have it promoted to operations in the next few hours. *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 . *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_hqRZZQ6zLAf+RObyyw6mlg) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update #1 - Final:  The emergency software fix to correct the problem with checksum files pulled via SFTP has been completed February 09th 2200Z. The ESPDS support team has verified the environment nominal and is continuing to monitor.

Topic:  PDA Problem with checksum files pulled via SFTP

Date/Time Issued:  February 9, 2018  2215Z

 

Product(s) or Data Impacted: Only checksum files on PDA that are pulled by users via SFTP.  

 

Date/Time of Initial Impact:  Approximately February 8, 2018 1400Z

 

Date/Time of Expected End:  February 09, 2018 2200Z

 

Length of Event:  32 hours

 

Details/Specifics of Change:  Since our maintenance yesterday, users have been unable to pull checksum file via SFTP from our PDA system. Technicians are testing an emergency software fix for this issue now and should have it promoted to operations in the next few hours.

 

Contact Information for Further  Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.    

 

Web Site(s) for applicable information: N/A

 

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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