Subject: Product Outage/Anomaly: Update # 1 NPP Product Outage/Anomaly: This is a multi-part message in MIME format. --Boundary_(ID_52rbYJr20eZ5zCMF8gz3KQ) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update # 1:* VIIRS was in SBC Lockup Mode. VIIRS recovery is complete and is producing all science data as of 1525Z. *Topic:*NPP Product Outage/Anomaly *Date/Time Issued:*February 13, 2018 1550Z// *Product(s) or Data Impacted:*AllVIIRS Products* Date/Time of Initial Impact:*February 13, 2018 1000Z// * Date/Time of Expected End:**February 13, 2018 *1525*Z** Length of Outage:*5 Hours and 25 minutes* *Details/Specifics of Change: **The SNPP VIIRS Instrument went into activation mode at 1009Z (SLV 32632) and is not producing science data at this time, possible software reset. Data will be unrecoverable. Engineers have been notified and are investigating. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_52rbYJr20eZ5zCMF8gz3KQ) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update # 1: VIIRS was in SBC Lockup Mode. VIIRS recovery is complete and is producing all science data as of 1525Z.

Topic: NPP Product Outage/Anomaly

Date/Time Issued: February 13, 2018 1550Z 

Product(s) or Data Impacted:  All VIIRS Products 

Date/Time of Initial Impact:  February 13, 2018 1000Z 

Date/Time of Expected End: February 13, 2018 1525Z

Length of Outage: 5 Hours and 25 minutes

Details/Specifics of Change:  The SNPP VIIRS Instrument went into activation mode at 1009Z (SLV 32632) and is not producing science data at this time, possible software reset.  Data will be unrecoverable. Engineers have been notified and are investigating. 

Contact Information for Further Information:  ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information:  N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.

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