Subject: Product Outage/Anomaly: Update #2, SMD Data Delay: Issued This is a multi-part message in MIME format. --Boundary_(ID_MwkZkaUyZoO63mPz6KpDTA) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update#2: *All SMD for 32750 and 32751 were recovered on contacts 32752 and 32573 respectively. * * *Update #1: *Rev 32751, data recovery attempted however SGE did not forward data to JSH * * *Correction:*The Details/Specifics of problem has the incorrect Rev number. The correct Rev is 32750.* * * * *Topic: *SMD Data Missing * Date/Time Issued: *February 21, 20182340Z *Product(s) or Data Impacted: *All SNPP products that use SMDdata * Date/Time of Initial Impact:*February 21, 2018 1749Z *Date/Time of Expected End:* February 21, 2018 2151Z * Length of Outage:* Approx 4 hours and 2 minutes *Details/Specifics of problem: *CCS misconfiguration, problem under investigation. Rev 32759NPP Support 1749Z *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880 *Web Site(s) for applicable information:*N/A This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. --Boundary_(ID_MwkZkaUyZoO63mPz6KpDTA) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update#2:  All SMD for 32750 and 32751 were recovered on contacts 32752 and 32573 respectively.  

Update #1:  Rev 32751, data recovery attempted however SGE did not forward data to JSH


Correction: The Details/Specifics of problem has the incorrect Rev number. The correct Rev is 32750.


Topic:  SMD Data Missing 


Date/Time Issued:  February 21, 2018  2340Z


Product(s) or Data Impacted: All SNPP products that use  SMD  data


Date/Time of Initial Impact: February 21, 2018 1749Z

Date/Time of Expected End:  February 21, 2018 2151Z

Length of Outage: Approx 4 hours and 2 minutes

Details/Specifics of problem: CCS misconfiguration, problem under investigation.

Rev 32759   NPP Support 1749Z



Contact Information for Further Information:  ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information:  N/A

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.




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